Update package for the Office Communications Server 2007 R2 Group Chat server: June, 2011

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Article ID: 2549044 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft Office Communications Server 2007 R2 Group Chat server issues that are fixed in the update package for Office Communications Server 2007 R2 Group Chat server that is dated June, 2011.

This article describes the following items about the update package:
  • The issues that the update package fixes.
  • The prerequisites for installing the update package.
  • Whether you must restart the computer after you install the update package.
  • Whether the update package is replaced by any other update package.
  • Whether you must make any registry changes.
  • The files that the update package contains.

INTRODUCTION

Issues that this hotfix package fixes

This update package fixes the following issues:
  • 2549050 A user is shown two times in the membership list in an Office Communications Server 2007 Group Chat channel
  • 2549051 You cannot receive a chat room invitation in an Office Communications Server 2007 R2 Group Chat client
  • 2549052 Event ID 5377 is logged on an Office Communications Server 2007 R2, Group Chat server

This update package also fixes the issues that are previously documented in the following Microsoft Knowledge Base articles:
  • 2488153 The time of received messages is incorrect in a Group Chat client even if you correct the time on an Office Communications Server 2007 R2, Group Chat server
  • 2488154 The message time is incorrect in a Group Chat client when a time skew exists between the Office Communications Server 2007 R2, Group Chat server and the Group Chat database
  • 2488159 Options in the “Show Columns” submenu is inconsistent between different sessions in an Office Communications Server 2007 R2, Group Chat client
  • 2488160 You cannot disable emoticons in chat rooms that are hosted on an Office Communications Server 2007 R2, Group Chat server
  • 2512218 Event ID 5377 is logged on an Office Communications Server 2007 R2, Group Chat server
  • 981415 An Invalid Chat Room URI exception is generated in an Office Communications Server 2007 R2 Group Chat Server SDK-based application
  • 981445 Office Communications Server 2007 R2 Group Chat Server takes a long time to process changes
  • 981446 Office Communications Server 2007 R2 Group Chat Server cannot log some PART or JOIN events if an abnormal drop from Group Chat Server occurs
  • 981448 Active Directory processing changes takes a long time on an Office Communications Server 2007 R2 Group Chat Server
  • 979105 A synchronization operation between the Active Directory directory service and Office Communications Server 2007 R2 Group Chat Server fails
  • 979106 Office Communications Server 2007 R2 Group Chat Server does not apply the correct group membership for some users
  • 972951 A compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server
  • 972944 You may experience performance issues on a channel server in Communications Server 2007 R2 Group Chat Channel Server
  • 973384 The Group Chat service does not work after you restart a computer that is running Office Communications Server 2007 R2 Group Chat Server
  • 973385 Users in a secured organizational unit (OU) named "Blocking Inheritance" cannot use the Group Chat Admin Tool
  • 973386 A compliance XML output file is not generated by a compliance server in Microsoft Office Communications Server 2007 R2 Group Chat Server

RESOLUTION

Update package information

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the MgcServer.msp package now.
Release Date: June 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

Please make sure that the following services are running before you install the update:
  • Office Communications Server 2007 R2 Group Chat server - Lookup service / Channel service
  • Office Communications Server 2007 R2 Group Chat Compliance server - Compliance service

Restart requirement

You may have to restart the computer after you apply this update package.

Replacement information

This update replaces the previously released update that is discussed in Microsoft Knowledge Base (KB) article 2491973.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2491973 Update package for Office Communications Server 2007 R2 Group Chat server: March, 2011

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

Update package installation information

Install this update to Office Communications Server R2 Group Chat server
  1. Make sure that the Office Communications Server 2007 R2 Group Chat features are installed, configured and functioning correctly. Office Communications Server 2007 R2 Group Chat servers include Channel server, Lookup server and Compliance server.
  2. Stop the Channel service and stop the Lookup service that are currently running.
  3. Apply this update by running MgcServer.msp on all the computers that have the Group Chat server role installed.
  4. On the Group Chat server, open the Server Config Tool as follows:
    • Start menu: All Programs, Administrative Tools, Server Config Tool
    • File location: <driver letter>:\Program Files\Microsoft Office Communications Server 2007 R2\Group Chat Server\ServerConfigTool.exe.
  5. Click Yes when you receive the following message, and the Server Config Tool upgrades the existing Group Chat database schema. Additionally, the Server Config Tool changes the server's configuration files to reflect these changes.
    The Group Chat servers installed on this computer require an upgrade to QFE1. You must have read/write permission to the server's configuration files to complete this task.

    Note You must shut down all Group Chat servers before you perform this upgrade.
  6. Restart the Channel service, the Lookup service and then restart the Compliance server.
Workaround on how to add a new server into an existing pool after you install this update

Only the MSI update files (.msp files) without a complete installer are released in the update package. After you upgraded all Office Communications Server 2007 R2 Group Chat servers to this update, follow these steps to add another Group Chat server into the existing pool:
  1. Set up Office Communications Server 2007 R2 Group Chat server (Channel server and Lookup server) on a new database by using the same service accounts as the existing pool.
  2. Upgrade to the new Office Communications Server 2007 R2 Group Chat installation.
  3. Stop both the Channel service and the Lookup service.
  4. Run the following command to reconfigure the new servers to point to the Group Chat database pool.
    <driver letter>:\Program Files\Microsoft Office Communications Server 2007 R2\Group Chat Server\ServerConfigTool.exe /i

Note All Services start automatically after the servers are reconfigured.

Uninstall information

After you apply this update, it cannot be uninstalled. If you uninstall this update, the Channel service and the Lookup service will not start. The following error is logged in the event log:

Event ID 6407
Description : The Server is not compatible with the database at server=<yoursqlservername>;Database=<databasename>;Integrated Security=SSPI


This update package may not contain all the files that you must have to fully update a product to the latest build. This update package contains only the files that you must have to resolve the issues that are listed in this article.

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this update package uses a Microsoft Windows Installer package to install the update package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Channelserver.dll3.5.6907.233395,10403-Jun-20115:52
Channelservice.exe3.5.6907.200137,05603-Jun-20115:52
Clientcommon.dll3.5.6907.411,386,33603-Jun-20115:52
Compliance.dll3.5.6907.206190,29603-Jun-20115:52
Complianceservice.exe3.5.6907.206178,02403-Jun-20115:52
Endpoint.dll3.5.6907.2251,001,30403-Jun-20115:52
Endpoint.ws.dll3.5.6907.2251,001,30403-Jun-20115:52
Filerepository.dll3.5.6907.41128,85603-Jun-20115:52
Interop.lctaskhandler.dll3.5.6907.4115,72803-Jun-20115:52
Lcmanagedtaskhandler.dll3.5.6907.411,062,75203-Jun-20115:52
Lookupservice.exe3.5.6907.233161,63203-Jun-20115:52
Mgccommon.dll3.5.6907.200358,23203-Jun-20115:52
Mgccommon.ws.dll3.5.6907.200358,23203-Jun-20115:52
Mgcres.dll3.5.6907.4123,36803-Jun-20115:52
Mgcserverperf.dll3.5.6907.4141,80803-Jun-20115:52
Mgcserverperf.ws.dll3.5.6907.4141,80803-Jun-20115:52
Mgcwebservice.dll3.5.6907.41165,71203-Jun-20115:52
Protocols.dll3.5.6907.41362,31203-Jun-20115:52
Protocols.ws.dll3.5.6907.41362,31203-Jun-20115:52
Servercommon.dll3.5.6907.233743,26403-Jun-20115:52
Servercommon.ws.dll3.5.6907.233743,26403-Jun-20115:52
Serverconfigtool.exe3.5.6907.2331,079,14403-Jun-20115:52
Warsawtransport.dll3.5.6907.206337,76803-Jun-20115:52

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2549044 - Last Review: June 9, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Group Chat server
Keywords: 
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