You cannot use the GetItem operation in EWS to retrieve properties of an email message in an Exchange Server 2010 environment

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Article ID: 2555800 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You use the GetItem operation in Exchange Web Services (EWS) to retrieve properties of an email message in a Microsoft Exchange Server 2010 environment.
  • The email message item has an attachment.

In this scenario, the GetItem operation fails.

CAUSE

This issue occurs because EWS incorrectly adds a ContentID field of the attachment two times to the returned XML. Therefore, the XML schema validation fails.

RESOLUTION

To resolve this issue, install the following update rollup:
2582113 Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the GetItem operation, visit the following MSDN website:

General information about the GetItem operation

For more information about Exchange Web Services XML elements, visit the following MSDN website:

General information about Exchange Web Services XML elements

Properties

Article ID: 2555800 - Last Review: August 24, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew KB2555800

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