Article ID: 2555800 - Last Review: August 24, 2011 - Revision: 1.0

You cannot use the GetItem operation in EWS to retrieve properties of an email message in an Exchange Server 2010 environment

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SYMPTOMS

Consider the following scenario:
  • You use the GetItem operation in Exchange Web Services (EWS) to retrieve properties of an email message in a Microsoft Exchange Server 2010 environment.
  • The email message item has an attachment.

In this scenario, the GetItem operation fails.
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CAUSE

This issue occurs because EWS incorrectly adds a ContentID field of the attachment two times to the returned XML. Therefore, the XML schema validation fails.
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RESOLUTION

To resolve this issue, install the following update rollup:
2582113  (http://support.microsoft.com/kb/2582113/ ) Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the GetItem operation, visit the following MSDN website:

General information about the GetItem operation (http://msdn.microsoft.com/library/aa565934(v=EXCHG.140).aspx)

For more information about Exchange Web Services XML elements, visit the following MSDN website:

General information about Exchange Web Services XML elements (http://msdn.microsoft.com/library/aa580675(v=EXCHG.140).aspx)
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APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
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Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew KB2555800
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