You cannot use the arrow keys to scroll through the text in the legal notice that is displayed at startup in Windows 7 or in Windows Server 2008 R2

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Article ID: 2558990 - View products that this article applies to.
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SYMPTOMS

Assume that you configure the legal notice (the logon banner) to be displayed at startup on a computer that is running Windows 7 or Windows Server 2008 R2. For example, assume that you configure the legal notice to be displayed by using the Interactive logon: Message text for users attempting to log on Group Policy setting. Also assume that the length of the legal notice exceeds the length of the legal notice window. In this situation, you cannot use the arrow keys on the keyboard to scroll through the text in the displayed legal notice.

Note You can find the Interactive logon: Message text for users attempting to log on Group Policy setting in the following location by using the Local Group Policy Editor:
Computer Configuration/Windows Settings/Security Settings/Local Policies/Security Options

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Authui.dll6.1.7600.209981,792,00029-Jun-201104:30x86
Authui.ptxmlNot applicable2,72113-Jul-200920:41Not applicable
Authui.dll6.1.7601.217591,792,51229-Jun-201105:40x86
Authui.ptxmlNot applicable2,72113-Jul-200920:41Not applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Authui.dll6.1.7600.209981,927,16829-Jun-201105:20x64
Authui.ptxmlNot applicable2,72113-Jul-200920:33Not applicable
Authui.dll6.1.7601.217591,927,68029-Jun-201105:13x64
Authui.ptxmlNot applicable2,72113-Jul-200920:33Not applicable
Authui.dll6.1.7600.209981,792,00029-Jun-201104:30x86
Authui.ptxmlNot applicable2,72113-Jul-200920:41Not applicable
Authui.dll6.1.7601.217591,792,51229-Jun-201105:40x86
Authui.ptxmlNot applicable2,72113-Jul-200920:41Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Authui.dll6.1.7600.209982,298,88029-Jun-201104:06IA-64
Authui.ptxmlNot applicable2,72113-Jul-200920:34Not applicable
Authui.dll6.1.7601.217592,299,39229-Jun-201104:09IA-64
Authui.ptxmlNot applicable2,72113-Jul-200920:34Not applicable
Authui.dll6.1.7600.209981,792,00029-Jun-201104:30x86
Authui.ptxmlNot applicable2,72113-Jul-200920:41Not applicable
Authui.dll6.1.7601.217591,792,51229-Jun-201105:40x86
Authui.ptxmlNot applicable2,72113-Jul-200920:41Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size2,773
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameX86_9290fc3608a47a91ca3614f509811f86_31bf3856ad364e35_6.1.7600.20998_none_e54a8d758b7efd98.manifest
File versionNot applicable
File size709
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameX86_e211d4de44e1634d8ad5a1d3768a3179_31bf3856ad364e35_6.1.7601.21759_none_fd59e88ae002c3b8.manifest
File versionNot applicable
File size709
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7600.20998_none_0c4baa756fde70eb.manifest
File versionNot applicable
File size70,946
Date (UTC)29-Jun-2011
Time (UTC)05:05
PlatformNot applicable
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7601.21759_none_0e5e47756ce3866a.manifest
File versionNot applicable
File size70,946
Date (UTC)29-Jun-2011
Time (UTC)06:22
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_2b83f5aab1674d5a065bbbc86afe8b57_31bf3856ad364e35_6.1.7601.21759_none_37b7298f22644a10.manifest
File versionNot applicable
File size1,066
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameAmd64_63b9865f0bba8d1e0c2ad8103683f3c6_31bf3856ad364e35_6.1.7601.21759_none_cbc0fd5085ea0459.manifest
File versionNot applicable
File size713
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameAmd64_a18e548340978aab55b5781946f9d6e9_31bf3856ad364e35_6.1.7600.20998_none_0ae31f4ea48a9569.manifest
File versionNot applicable
File size1,066
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameAmd64_c6bdb416c279189813ec206ef6781024_31bf3856ad364e35_6.1.7600.20998_none_514e6d1dddb1c329.manifest
File versionNot applicable
File size713
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameAmd64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7600.20998_none_686a45f9283be221.manifest
File versionNot applicable
File size70,952
Date (UTC)29-Jun-2011
Time (UTC)06:02
PlatformNot applicable
File nameAmd64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7601.21759_none_6a7ce2f92540f7a0.manifest
File versionNot applicable
File size70,952
Date (UTC)29-Jun-2011
Time (UTC)07:07
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,215
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7600.20998_none_0c4baa756fde70eb.manifest
File versionNot applicable
File size70,946
Date (UTC)29-Jun-2011
Time (UTC)05:05
PlatformNot applicable
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7601.21759_none_0e5e47756ce3866a.manifest
File versionNot applicable
File size70,946
Date (UTC)29-Jun-2011
Time (UTC)06:22
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_29f0fbf1f598736326b75deb3bc71b73_31bf3856ad364e35_6.1.7601.21759_none_cdd108d313ddab28.manifest
File versionNot applicable
File size1,064
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameIa64_45e46fb3ec69b5b4f2d9d3cf8ee04e97_31bf3856ad364e35_6.1.7600.20998_none_6b2fe06fd1814650.manifest
File versionNot applicable
File size1,064
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameIa64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7600.20998_none_0c4d4e6b6fdc79e7.manifest
File versionNot applicable
File size70,949
Date (UTC)29-Jun-2011
Time (UTC)05:52
PlatformNot applicable
File nameIa64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7601.21759_none_0e5feb6b6ce18f66.manifest
File versionNot applicable
File size70,949
Date (UTC)29-Jun-2011
Time (UTC)07:02
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,168
Date (UTC)29-Jun-2011
Time (UTC)09:00
PlatformNot applicable
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7600.20998_none_0c4baa756fde70eb.manifest
File versionNot applicable
File size70,946
Date (UTC)29-Jun-2011
Time (UTC)05:05
PlatformNot applicable
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.1.7601.21759_none_0e5e47756ce3866a.manifest
File versionNot applicable
File size70,946
Date (UTC)29-Jun-2011
Time (UTC)06:22
PlatformNot applicable

Properties

Article ID: 2558990 - Last Review: August 29, 2011 - Revision: 2.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows 7 Starter
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew KB2558990

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