Article ID: 256182 - Last Review: February 15, 2012 - Revision: 22.0

DirectX is installed incorrectly on your computer

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SYMPTOMS

When you start one of the games that are listed in the "Applies to" section, you may receive an error message that states one of the following things:
  • The game requires a later version of Microsoft DirectX.
  • One of the DirectX files was not found.
  • You receive the following error message:
    Game cannot run because the version of Microsoft DirectX installed on your computer is incompatible. Please reinstall DirectX 9.0 by running Game Setup, or download the current version from www.microsoft.com/directx

RESOLUTION

To resolve this issue, download and install the latest version of DirectX. For more information about how to obtain the latest version of DirectX, click the following article number to view the article in the Microsoft Knowledge Base:
179113  (http://support.microsoft.com/kb/179113/ ) How to download and install DirectX
APPLIES TO
  • Microsoft Flight Simulator X Deluxe
  • Microsoft Flight Simulator X Standard
  • Microsoft Age of Empires III
  • Microsoft Age of Empires III : The WarChiefs
  • Microsoft Dungeon Siege II
  • Fable: The Lost Chapters PC
  • Microsoft Age of Empires III: The Asian Dynasties
  • Microsoft Flight Simulator X Acceleration Expansion Pack
  • Microsoft Gears of War (PC)
  • Microsoft Halo 2 for Windows Vista
  • Microsoft Shadowrun (PC)
  • Microsoft Viva Pinata (PC)
  • Microsoft Zoo Tycoon 2
  • Microsoft Zoo Tycoon 2: African Adventure
  • Microsoft Zoo Tycoon 2: Dino Danger
  • Microsoft Zoo Tycoon 2: Endangered Species
  • Microsoft Zoo Tycoon 2: Marine Mania
  • Microsoft Zoo Tycoon 2: Ultimate Collection
  • Microsoft Rise of Nations: Gold Edition
  • Microsoft Rise of Nations: Rise of Legends
  • Microsoft Rise of Nations: Thrones and Patriots
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dftsdahomeportal kbsetup kbhowto kbarttypeshowme kbenv kberrmsg kbimu kbprb msgame KB256182