Article ID: 2568019 - Last Review: July 28, 2011 - Revision: 1.0

Microsoft Dynamics CRM 2011 Outlook client crashes when you quickly flag several contacts

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SYMPTOMS

When you quickly flag several contacts in the Microsoft Dynamics CRM 2011 Outlook client, the Outlook client crashes.
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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 2011. For more information about the latest cumulative update rollup for Microsoft Dynamics CRM 2011, click the following article number to view the article in the Microsoft Knowledge Base:
2555051  (http://support.microsoft.com/kb/2555051/ ) Microsoft Dynamics CRM 2011 updates and hotfixes
Note This problem was originally fixed in Update Rollup 3 for Microsoft Dynamics CRM 2011. For more information about Update Rollup 3 for Microsoft Dynamics CRM 2011, click the following article number to view the article in the Microsoft Knowledge Base:
2547347  (http://support.microsoft.com/kb/2547347/ ) Update Rollup 3 for Microsoft Dynamics CRM 2011 is available
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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APPLIES TO
  • Microsoft Dynamics CRM 2011
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Keywords: 
kbqfe kbfix kbmbsmigrate kbexpertiseinter kbsurveynew KB2568019
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