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The Folder contacts list is empty when a user views the properties of a mail-enabled public folder in an Exchange Server 2010 environment
Article ID: 2571342 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the Microsoft Exchange Address Book service (MSExchangeAB) does not use the pFContacts attribute to build internal dictionaries. The pFContacts attribute contains the contact information of the mail-enabled public folder.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2685289/ )Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to create a public folder, visit the following Microsoft website:
General information about how to create a public folderFor more information about how to mail-enable a public folder, visit the following Microsoft website:
General information about how to mail-enable a public folderFor more information about public folder permissions, visit the following Microsoft website:
General information about public folder permissionsFor more information about the Microsoft Exchange Address Book service, visit the following Microsoft website:
General information about the Microsoft Exchange Address Book serviceFor more information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/812349/ )OL: Folder Contacts List Contains No Entries When You View the Properties of a Mail-Enabled Public Folder
Article ID: 2571342 - Last Review: May 29, 2012 - Revision: 1.0