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Symptoms

Consider the following scenario:

  • You install the Services for Network File System (NFS) role on a Windows Server 2008-based computer.

  • You export an NFS share that contains many files.

  • You mount the NFS share from a client computer, and then you run the ls command to list the files on the share.

In this scenario, it takes a very long time to complete the listing operation.

Cause

This issue occurs because a trim function is triggered when the directory cache is exhausted. The trim function enters an infinite loop and then takes much longer than expected to complete the listing operation.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2 (SP2)

Additionally, the Services for Network File System (NFS) role must be installed on the computer.

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files

Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Msnfsflt.mof

Not applicable

4,437

15-Mar-2011

06:09

Not applicable

Msnfsflt.sys

6.0.6002.22668

23,552

30-Jun-2011

13:00

x86

Nfs-servercore-ppdlic.xrm-ms

Not applicable

3,001

30-Jun-2011

14:54

Not applicable

Nfssvc.exe

6.0.6002.22668

28,672

30-Jun-2011

13:00

x86

Nfssvr.mof

Not applicable

6,172

15-Mar-2011

06:09

Not applicable

Nfssvr.sys

6.0.6002.22668

497,664

30-Jun-2011

13:01

x86

For all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Msnfsflt.mof

Not applicable

4,437

15-Mar-2011

05:16

Not applicable

Msnfsflt.sys

6.0.6002.22668

30,208

30-Jun-2011

13:22

x64

Nfs-servercore-ppdlic.xrm-ms

Not applicable

3,001

30-Jun-2011

15:08

Not applicable

Nfssvc.exe

6.0.6002.22668

33,280

30-Jun-2011

13:22

x64

Nfssvr.mof

Not applicable

6,172

15-Mar-2011

05:16

Not applicable

Nfssvr.sys

6.0.6002.22668

643,584

30-Jun-2011

13:23

x64

For all supported IA-64–based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Msnfsflt.mof

Not applicable

4,437

15-Mar-2011

06:04

Not applicable

Msnfsflt.sys

6.0.6002.22668

65,024

30-Jun-2011

13:31

IA-64

Nfs-servercore-ppdlic.xrm-ms

Not applicable

3,001

30-Jun-2011

15:14

Not applicable

Nfssvc.exe

6.0.6002.22668

67,584

30-Jun-2011

13:31

IA-64

Nfssvr.mof

Not applicable

6,172

15-Mar-2011

06:04

Not applicable

Nfssvr.sys

6.0.6002.22668

1,412,096

30-Jun-2011

13:32

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

File name

X86_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6002.22668_none_5ddbe91f1db90382.manifest

File version

Not applicable

File size

50,906

Date (UTC)

30-Jun-2011

Time (UTC)

15:28

Additional files for all supported x64-based versions of Windows Server 2008

File name

Amd64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6002.22668_none_b9fa84a2d61674b8.manifest

File version

Not applicable

File size

50,940

Date (UTC)

30-Jun-2011

Time (UTC)

15:43

Additional files for all supported IA-64–based versions of Windows Server 2008

File name

Ia64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6002.22668_none_5ddd8d151db70c7e.manifest

File version

Not applicable

File size

50,923

Date (UTC)

30-Jun-2011

Time (UTC)

15:38

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