Error Code 24 in Device Manager After Plugging in USB Mouse

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Article ID: 257514
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460
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Symptoms

After you plug in a Universal Serial Bus (USB) mouse, a yellow exclamation point may appear next to your PS/2 mouse port in Device Manager. When this occurs, the PS/2 mouse port has a status of "Code 24."

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

More information

Note that the symptom described in this article does not impair the functionality of the mouse.

Properties

Article ID: 257514 - Last Review: June 19, 2014 - Revision: 3.0
Keywords: 
kbhardware kbprb KB257514

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