Article ID: 2578723 - View products that this article applies to.
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Symptoms

You may be unable to change or set your network connection location when attempting to connect to a network using a Windows 7-based computer. The location associated to the network connection may not be a clickable link.

Cause

This issue can occur if you have at inadvertently selected the checkbox beside the option to Treat all future networks that I connect to as public, and don’t ask me again. Once this option is set, you may be unable to change this setting.

Resolution

To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me



To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.


Fix this problem
Microsoft Fix it 50725


Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.



Let me fix it myself

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To resolve this issue follow the steps listed below:

  1. Close or suspend any applications that uses the network.
  2. Click Start, type device manager in the Search programs and files box, and then press Enter.
  3. Browse list of devices and click to expand Network adapters
  4. Right-click on the first adapter under Network Adapters and click Disable.

    (Repeat this step for all network adapters on your system under Network Adapters).

    Note After each change, Device Manager will rescan your hardware. Your monitor may blink when refreshed, this is expected.
  5. While still in Device Manager, re-enable only the adapter that’s associated with the public-network setting that you are trying to change.
    (Example, if you’re trying to connect to your wireless network, enable the wireless adapter.)

    Note Your system will notice your network reappearing and try to connect. This connection attempt may fail, but that’s ok, this is expected.
  6. Click Start, and type Network and sharing Center in the Search programs and files box, and then click Network and Sharing Center, from the list
  7. In the lower left side of the dialog box, click Choose homegroup and sharing options.
  8. Click What is a network location?, and select your network location.

    Note If you want to continue setting up a homegroup, follow the remaining prompts. But a homegroup isn’t required, so you also can simply exit the homegroup setup after you select the correct network location.
  9. The last step is to re-enable your remaining adapters, one by one in Device Manager. To do this simply Right-click each of the disabled adapters under Network Adapters and click Enable.
  10. When all Network Adapters are enabled, close the Device Manager and youre done.
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Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.


References

For more information about Windows 7 Network and Online, visit the following Microsoft Website:
Support for Windows 7 technical problems and troubleshooting

Properties

Article ID: 2578723 - Last Review: May 7, 2014 - Revision: 3.0
Applies to
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbfixme kbmsifixme kbcip KB2578723

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