Article ID: 2579537 - View products that this article applies to.
Consider the following scenario:
In this scenario, the HIS VSS Writer service (HisVSSWriter.exe) logs the following event message every time that a file backup application queries the VSS Writers that are installed on the system:
In some scenarios, a system state backup that a third-party file backup application starts may not always complete when this scenario occurs.
Event ID: 307
Note This problem does not occur when you perform a system state backup by using the Windows Backup and Restore tool.
This problem occurs because the HIS VSS Writer service has to connect to the SQL Server that hosts the HIP SQL database to determine the SQL Server version. The HIS VSS Writer service is configured to run under the Local System account. The Local System account does not have sufficient permissions to connect to the remote SQL Server system. Therefore, it cannot determine the version of SQL Server that is being used. The HIS VSS Writer logs event 307 to indicate the problem that occurred.
The hotfix that resolves this issue is included in cumulative update package 1 for Host Integration Server 2009.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2587090/ )Cumulative update package 1 for Host Integration Server 2009
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The HIS VSS Writer is a new feature in Host Integration Server 2009. The HIS VSS Writer is implemented as a Windows service that runs under the Local System account. The HIS VSS Writer service is installed and started when Host Integration Server 2009 or BizTalk Adapters for Host Systems 2.0 is run on a server that is running Windows Server 2003 or later versions and at least one of the following features is installed:
The HIS VSS Writer provides the following functions:
The updated HIS VSS Writer was changed to complete the following actions before the HIS VSS Writer tries to back up the files that are listed here:
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