Description of the PowerPoint 2010 hotfix package (Pptview-x-none.msp, Powerpoint-x-none.msp): October 25, 2011

Article ID: 2596503 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft PowerPoint 2010 issues that are fixed in the hotfix package that is dated October 25, 2011.  

INTRODUCTION

Issue that this hotfix package fixes

  • After you redirect a hyperlink destination from a slide of a different presentation to another slide of the initial presentation, the .pptx file is corrupted and cannot be reopened in PowerPoint 2010.
  • Consider the following scenario:
    • You insert an ActiveX control into a PowerPoint 97-2003 Presentation in PowerPoint 2010. 
    • You continuously save the presentation for several times.
    • You close the presentation, and then you reopen it.

    In this scenario, you receive the following error message in a dialog box:

    PowerPoint found a problem with the content in File Name.ppt.

    PowerPoint can attempt to repair the presentation.

    If you trust the source of this presentation, click Repair.

    Note The ActiveX control disappears in the presentation after you click the Repair button.
  • Consider the following scenario:
    • You save a presentation as a .pptx file in PowerPoint 2010.
    • You use the Send Using E-mail command to send the presentation as an attachment.
    • You try to open the attachment in Outlook.

    In this scenario, the .pptx file is converted into a .ppt file. Additionally, you receive the following error message when you open the file:

    PowerPoint found a problem with content in File Name.pptx.

    PowerPoint can attempt to repair the presentation.

    If you trust the source of this presentation, click Repair.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2460049 Description of Office 2010 SP1

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Office2010-kb2596503-fullfile-x86-glb.exe14.0.6112.500037,820,08817-Oct-111:51

Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Powerpoint-x-none.mspNot Applicable100,966,91216-Oct-1115:02
Pptview-x-none.mspNot Applicable8,906,24016-Oct-1115:02

Powerpoint-x-none.msp information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Powerpnt.exe14.0.6009.10002,162,02429-Aug-1113:36
Ppcore.dll14.0.6111.50009,579,88014-Sep-1115:47
Pptico.exe14.0.6009.10003,792,7361-Sep-1116:35

x64

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Office2010-kb2596503-fullfile-x64-glb.exe14.0.6112.500027,884,22417-Oct-110:35

Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Powerpoint-x-none.mspNot Applicable86,947,84016-Oct-1115:09

Powerpoint-x-none.msp information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Powerpnt.exe14.0.6009.10002,163,56029-Aug-1113:36x64
Ppcore.dll14.0.6111.500015,309,16014-Sep-1115:48x64
Pptico.exe14.0.6009.10003,792,7361-Sep-1116:35x86


REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2596503 - Last Review: February 8, 2012 - Revision: 3.0
APPLIES TO
  • Microsoft PowerPoint 2010
Keywords: 
kbqfe kbsurveynew kbexpertiseinter kbhotfixserver kbhotfixrollup kbautohotfix kbhotfixallversions KB2596503

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