Article ID: 2597026 - Last Review: February 8, 2012 - Revision: 3.0

"Could not connect to server" error message in the Outlook Social Connector

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SYMPTOMS

The Microsoft Outlook Social Connector cannot connect to the My Site page in Microsoft Office 365 and therefore cannot update social data. Additionally, you receive the following error message:
Could not connect to server.

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RESOLUTION

To resolve this issue, apply the following update:
2597051  (http://support.microsoft.com/kb/2597051/ ) Description of the Outlook Social Connector hotfix package (Osc-x-none.msp, Oscmoss-x-none.msp): December 13, 2011

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Outlook 2010
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Keywords: 
kbqfe kbsurveynew kbexpertisebeginner kbhotfixallversions KB2597026
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