Article ID: 2598251 - View products that this article applies to.
 
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SUMMARY

This article describes the Microsoft Project Server 2010 issue that is fixed in the Project Server 2010 hotfix package that is dated March 9, 2012.

INTRODUCTION

Issue that this hotfix package fixes

When you try to access the Project Center page in Project Web Apps (PWA), the page does not load, and you receive an "Unknown Error" error message. Additionally, when you edit the Project information on a Project Detail Page (PDP), more than one value is displayed for the Enterprise Project Custom field.

RESOLUTION

The following hotfix is available from Microsoft. This section describes the steps that are needed to detect and clean up the duplicate records that cause this issue. After you apply this hotfix, you must run  the following cleanup scripts. You only need to run the cleanup scripts one time.

The scripts perform the following actions:
  • Script 1 detects whether you are experiencing this issue and displays the affected projects and custom fields. 
  • Script 2 backs up the affected table.
  • Script 3 removes the duplicate records.
  • Script 4 undoes the deletion by restoring the records from the backup table.
  • Script 5 removes the backup table.
We strongly recommend that you test the cleanup scripts in a development environment so that you can validate the results before you implement the scripts in a production environment. In addition, you should only perform this operation when there is no user activity in the network.

Script 1

The following SQL query verifies that this issue is present in your database. If no rows are returned, you are not experiencing this issue. Substitute your Project Server published database name in the placeholder value in the first line of the query.

USE <ProjectServer_Published>
SELECT CFV.PROJ_UID, MP.PROJ_NAME, CFV.MD_PROP_UID, CFPV.MD_PROP_NAME, COUNT (*) TOTALCOUNT FROM MSP_PROJ_CUSTOM_FIELD_VALUES AS CFV
INNER JOIN MSP_PROJECTS AS MP ON CFV.PROJ_UID=MP.PROJ_UID
INNER JOIN MSP_CUSTOM_FIELDS_PUBLISHED_VIEW AS CFPV
ON CFV.MD_PROP_UID=CFPV.MD_PROP_UID
where CFPV.MD_PROP_MAX_VALUES=1
GROUP BY CFV.PROJ_UID,MP.PROJ_NAME, CFV.MD_PROP_UID, CFPV.MD_PROP_NAME HAVING COUNT (*) >1
ORDER BY TOTALCOUNT DESC

Script 2

Script 2 creates a table that is named MSP_PROJ_CUSTOM_FIELD_VALUES_Backup and backs up the records in the MSP_PROJ_CUSTOM_FIELD_VALUES table. Make sure that you run this script one time before you run Script 3. If you want to undo the cleanup operation that is performed by script 3, you can rerun script 2.  

USE <ProjectServer_Published>
SELECT * INTO MSP_PROJ_CUSTOM_FIELD_VALUES_BACKUP FROM MSP_PROJ_CUSTOM_FIELD_VALUES


Script 3

Script 3 first detects whether you are experiencing this issue. If you are not experiencing this issue, no action is taken. If you are experiencing this issue, the script removes the duplicate records.

USE <ProjectServer_Published>
DECLARE @ITERATIONS AS INT
SET @ITERATIONS=
(SELECT TOP 1 COUNT (*) TOTALCOUNT FROM MSP_PROJ_CUSTOM_FIELD_VALUES AS CFV 
INNER JOIN MSP_PROJECTS AS MP ON CFV.PROJ_UID=MP.PROJ_UID 
INNER JOIN MSP_CUSTOM_FIELDS_PUBLISHED_VIEW AS CFPV ON CFV.MD_PROP_UID=CFPV.MD_PROP_UID 
INNER JOIN MSP_CUSTOM_FIELDS AS CF ON CFV.MD_PROP_UID = CF.MD_PROP_UID 
WHERE CF.MD_PROP_MAX_VALUES=1 
GROUP BY CFV.PROJ_UID,MP.PROJ_NAME, CFV.MD_PROP_UID, CFPV.MD_PROP_NAME 
HAVING COUNT (*) >1 
ORDER BY TOTALCOUNT DESC )-1

IF @ITERATIONS IS NULL
BEGIN
PRINT 'DID NOT FIND ANY DUPLICATES TO PROCESS'

END
ELSE
BEGIN

PRINT 'TOTAL ITERATIONS TO PROCESS: ' 
PRINT @ITERATIONS

WHILE @ITERATIONS <>0
BEGIN
PRINT 'ITERATION COUNT: ' 
PRINT @ITERATIONS

DECLARE @PROJ_UID AS UNIQUEIDENTIFIER
DECLARE @MD_PROP_UID AS UNIQUEIDENTIFIER
DECLARE @MOD_DATE AS DATETIME 
DECLARE ACDELETEDUPLICATERECORDS CURSOR FOR 

SELECT PROJ_UID, MD_PROP_UID, MIN(MOD_DATE) AS MOD_DATE FROM MSP_PROJ_CUSTOM_FIELD_VALUES WHERE PROJ_UID IN
(
SELECT CFV.PROJ_UID FROM MSP_PROJ_CUSTOM_FIELD_VALUES AS CFV 
INNER JOIN MSP_PROJECTS AS MP ON CFV.PROJ_UID=MP.PROJ_UID 
INNER JOIN MSP_CUSTOM_FIELDS_PUBLISHED_VIEW AS CFPV 
ON CFV.MD_PROP_UID=CFPV.MD_PROP_UID 
INNER JOIN MSP_CUSTOM_FIELDS AS CF 
ON CFV.MD_PROP_UID = CF.MD_PROP_UID 
WHERE CF.MD_PROP_MAX_VALUES=1 
GROUP BY CFV.PROJ_UID,MP.PROJ_NAME, CFV.MD_PROP_UID, CFPV.MD_PROP_NAME HAVING COUNT (*) >1 
)
AND MD_PROP_UID IN 
(
SELECT CFV.MD_PROP_UID FROM MSP_PROJ_CUSTOM_FIELD_VALUES AS CFV 
INNER JOIN MSP_PROJECTS AS MP ON CFV.PROJ_UID=MP.PROJ_UID 
INNER JOIN MSP_CUSTOM_FIELDS_PUBLISHED_VIEW AS CFPV 
ON CFV.MD_PROP_UID=CFPV.MD_PROP_UID 
INNER JOIN MSP_CUSTOM_FIELDS AS CF 
ON CFV.MD_PROP_UID = CF.MD_PROP_UID 
WHERE CF.MD_PROP_MAX_VALUES=1 
GROUP BY CFV.PROJ_UID,MP.PROJ_NAME, CFV.MD_PROP_UID, CFPV.MD_PROP_NAME HAVING COUNT (*) >1 
)

GROUP BY PROJ_UID, MD_PROP_UID
HAVING COUNT (*) >1 
ORDER BY PROJ_UID

OPEN ACDELETEDUPLICATERECORDS 
FETCH NEXT FROM ACDELETEDUPLICATERECORDS 
INTO @PROJ_UID, @MD_PROP_UID, @MOD_DATE 
WHILE @@FETCH_STATUS =0 

BEGIN 

DELETE FROM MSP_PROJ_CUSTOM_FIELD_VALUES 
WHERE PROJ_UID=@PROJ_UID
AND MD_PROP_UID=@MD_PROP_UID
AND MOD_DATE=@MOD_DATE

FETCH NEXT FROM ACDELETEDUPLICATERECORDS 
INTO @PROJ_UID, @MD_PROP_UID, @MOD_DATE 

END 

CLOSE ACDELETEDUPLICATERECORDS 
DEALLOCATE ACDELETEDUPLICATERECORDS 

SET @ITERATIONS = @ITERATIONS-1
END 
END 

Script 4

Only run script 4 if you want to undo the cleanup operation that was performed by script 3. In most cases, you do not have to use this script. However, the script is provided in case it is needed. Script 4 works by restoring the records that script 2 backed up.

Note Do not run script 4 after the system is put back into production. The backup is a snapshot in time, and if you restore this backup after new edits are made, these changes will be lost.

USE <ProjectServer_Published>
DELETE FROM MSP_PROJ_CUSTOM_FIELD_VALUES
INSERT INTO MSP_PROJ_CUSTOM_FIELD_VALUES
SELECT * FROM MSP_PROJ_CUSTOM_FIELD_VALUES_BACKUP

Script 5

To remove the backup table, run the following script.

USE <ProjectServer_Published>
DROP TABLE MSP_PROJ_CUSTOM_FIELD_VALUES_BACKUP



Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix package, you must have Project Server 2010 or Project Server 2010 Service Pack 1 installed.

Restart requirement

You may not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Projectserver2010-kb2598251-fullfile-x64-glb.exe14.0.6117.500211,110,5767-Mar-129:15

Microsoft Windows Installer .msp file information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Pjsrvwfe-x-none.mspNot Applicable11,213,3127-Mar-1216:12

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table.

Pjsrvwfe-x-none.msp

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Addmodifyanalysis.aspx14.0.601562,76029-Aug-1113:43
Addmodifycategory.aspx14.0.601541,28729-Aug-1113:41
Addmodifydelegation.aspx14.0.601518,67529-Aug-1113:43
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Addmodifyprioritization.aspx14.0.601525,46229-Aug-1113:43
Addmodifytemplate.aspx14.0.601522,27229-Aug-1113:41
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Cubeanalysisadmin.aspx14.0.60156,03229-Aug-1113:42
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Dbcleanup.aspx14.0.601528,35629-Aug-1113:41
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Drivers.aspx14.0.60156,46329-Aug-1113:43
Editcustomfield.aspx14.0.60153,09629-Aug-1113:43
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Editprojectpermissions.aspx14.0.601510,50929-Aug-1113:43
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Microsoft.office.project.server.dll14.0.6117.50027,256,88029-Feb-122:35
Microsoft.office.project.server.eventing.exe14.0.6015.100017,81629-Aug-1113:40
Microsoft.office.project.server.events.receivers.dll14.0.6015.1000132,97629-Aug-1113:40
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Microsoft.office.project.server.pwa.applicationpages.dll14.0.6117.50001,047,3927-Feb-1220:38
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Microsoft.office.project.server.queuing.exe14.0.6015.100034,69629-Aug-1113:40
Microsoft.office.project.server.sqlclrfunctions.dll14.0.6015.100038,76829-Aug-1113:40
Microsoft.office.project.server.stsadmcommandhandler.dll14.0.6015.1000169,84029-Aug-1113:40
Microsoft.office.project.server.stsadmcommandhandler.intl.dll14.0.6015.100059,25629-Aug-1113:40
Microsoft.office.project.server.upgrade.dll14.0.6117.50025,942,06429-Feb-122:35
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Sitemap.aspx14.0.601511,73829-Aug-1113:42
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Workflowsettings.aspx14.0.60157,76729-Aug-1113:42
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Workspaceprovisioningsettings.aspx14.0.601516,83229-Aug-1113:42
Wssnav.aspx14.0.60153,05329-Aug-1113:42

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2598251 - Last Review: June 5, 2012 - Revision: 5.0
APPLIES TO
  • Microsoft Project Server 2010
Keywords: 
kbqfe kbsurveynew kbexpertiseinter kbhotfixserver kbhotfixrollup kbautohotfix KB2598251

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