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Description of the Office 2010 hotfix package (Stsupld-x-none.msp): April 24, 2012

Article ID: 2598322 - View products that this article applies to.

Summary

This article describes the issue that is fixed in the Microsoft Office 2010 hotfix package that is dated April 24, 2012.

This article describes the following items about the hotfix package:

The issues that the hotfix package fixes.
The prerequisites for installing the hotfix package.
Whether you must restart the computer after you install the hotfix package.
Whether the hotfix package is replaced by any other hotfix package.
Whether you must make any registry changes.
The files that the hotfix package contains.

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INTRODUCTION

Issue that this hotfix package fixes

You cannot use the Upload Multiple Documents control to upload multiple Office 2010 documents to a Microsoft SharePoint site. Additionally, you receive the following error message:

StatusCode: 403, Forbidden

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 (SP1) installed.

For more information about Office 2010 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

2510690

(http://support.microsoft.com/kb/2510690/ )

List of all Office 2010 SP1 packages

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

You do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

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