FIX: The Forefront Threat Management Gateway 2010 management tools such as the TMG Management console do not function after you install Internet Explorer 9

Article translations Article translations
Article ID: 2599067 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You have the Microsoft Forefront Threat Management Gateway (TMG) 2010 management tools installed.
  • You install Windows Internet Explorer 9.

In this scenario, when you try to run the management tools such as the TMG Management console, the tool does not function as expected. Additionally, you may receive error messages that resemble the following.

Error 1
Member not found

Error 2
Refresh failed

RESOLUTION

To resolve this problem, install the service pack that is described in the following Microsoft Knowledge Base article:
2555840 Description of Service Pack 2 for Microsoft Forefront Threat Management Gateway 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2599067 - Last Review: October 31, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Forefront Threat Management Gateway 2010 Enterprise
  • Microsoft Forefront Threat Management Gateway 2010 Standard
  • Microsoft Forefront Threat Management Gateway Web Security Service
  • Microsoft Forefront Threat Management Gateway, Medium Business Edition
  • Microsoft Forefront Threat Management Gateway 2010 Service Pack 1
  • Windows Internet Explorer 9
Keywords: 
kbfix kbbug kbexpertiseinter kbsurveynew KB2599067

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com