A user in an exclusive scope cannot manage his mailbox in an Exchange Server 2010 environment

Article ID: 2600289 - View products that this article applies to.
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SYMPTOMS

Assume that a user who is in an exclusive scope tries to manage his mailbox in a Microsoft Exchange Server 2010 environment. For example, the user sets an automatic reply rule. In this situation, the operation fails.

CAUSE

This issue occurs because the Exchange Server 2010 server only checks the exclusive write scope to see whether the user has access permission, it does not check the write scope of a user itself.


RESOLUTION

To resolve this issue, install the following update rollup:
2645995 Description of Update Rollup 1 for Exchange Server 2010 Service Pack 2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about exclusive scopes, visit the following Microsoft website:
General information about exclusive scopes
For more information about how to create a regular or exclusive scope, visit the following Microsoft website:
How to create a regular or exclusive scope

Properties

Article ID: 2600289 - Last Review: February 13, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 2, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew KB2600289

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