Article ID: 2606237 - View products that this article applies to.
When attempting to install drivers and other software on a Windows 7-based computer, the installation may fail if you have previously uninstalled Windows Media Center from the Control Panel under Uninstall a program / Turn Windows features on or off / Media Features / Windows Media Center.
This issue can occur because uninstalling Windows Media Center removes the following registry key:
To resolve this issue, follow one of the methods below to add the registry key back into the registry.
Method 1: Re-enable Windows Media Center
Warning: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
Follow the steps below to to add the missing key to the registry: