FIX: "SCRIPT438: Object doesn't support property or method 'setProperty' "error message when you visit a .NET Framework 3.5-based ASP.NET webpage in Internet Explorer 10

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Article ID: 2616142 - View products that this article applies to.
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Symptoms

Assume that you try to visit a Microsoft .NET Framework 3.5-based ASP.NET webpage by using Internet Explorer 10. The webpage contains JavaScript code that calls the get_xml() function in the XMLHttpExecutor class. For example, the webpage contains the following line of code:
executor.get_xml().xml
In this situation, you receive the following error message:
SCRIPT438: Object doesn't support property or method 'setProperty'

ScriptResource.axd, line 6156 character 13



Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

To resolve this issue, apply the hotfix that is appropriate for the the version of Windows that you are running.

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Windows versionsHotfix
For all supported x86-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3Download the hotfix now.
For all supported x64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3Download the hotfix now.
For all supported IA-64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3Download the hotfix now.
For all supported x86-based versions of Windows 7Download the hotfix now.
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2Download the hotfix now.
For all supported IA-64-based versions of Windows 7 and Windows Server 2008 R2Download the hotfix now.
For all supported x86-based versions of Windows 7 SP1Download the hotfix now.
For all supported x64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1Download the hotfix now.
For all supported IA-64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1Download the hotfix now.

Prerequisites

To apply this hotfix, you must have the Microsoft .NET Framework 3.5 Service Pack 1 installed.

Restart requirement

You do not have to restart the computer after you apply the hotfix if the .NET Framework instance that is related to this issue is not being used.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3
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File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.58131,282,04812-Apr-201200:36x86
System.web.extensions.dll3.5.30729.40241,277,95212-Apr-201200:51x86


For all supported x64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3
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File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.58131,282,04812-Apr-201200:36x86
System.web.extensions.dll3.5.30729.40241,277,95212-Apr-201200:51x86
System.web.extensions.dll3.5.30729.40241,277,95212-Apr-201201:10x86
System.web.extensions.dll3.5.30729.58131,282,04812-Apr-201201:19x86
For all supported IA-64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.58131,282,04812-Apr-201200:36x86
System.web.extensions.dll3.5.30729.40241,277,95212-Apr-201200:51x86
System.web.extensions.dll3.5.30729.40241,277,95212-Apr-201201:29x86
System.web.extensions.dll3.5.30729.58131,282,04812-Apr-201201:38x86
For all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:35x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:31x86
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:35x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:31x86
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:31x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:31x86
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:35x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:31x86
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:35x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:31x86
For all supported IA-64-based versions of Windows 7 and Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:24x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:24x86
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:35x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:31x86
System.web.extensions.dll3.5.30729.49611,277,95203-Apr-201222:35x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:31x86
For all supported x86-based versions of Windows 7 SP1
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File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:30x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:28x86
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:30x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:28x86
For all supported x64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:29x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:27x86
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:30x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:28x86
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:30x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:28x86
For all supported IA-64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:22x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:21x86
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:30x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:28x86
System.web.extensions.dll3.5.30729.54491,277,95203-Apr-201222:30x86
System.web.extensions.dll3.5.30729.58051,282,04803-Apr-201222:28x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2616142 - Last Review: November 19, 2012 - Revision: 3.0
Applies to
  • Microsoft .NET Framework 3.5 Service Pack 1
Keywords: 
kbqfe kbsurveynew kbexpertiseadvanced kbhotfixserver kbfix KB2616142

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