GDI objects are not displayed correctly on multiple monitors in Windows 7 or in Windows Server 2008 R2

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Article ID: 2618837 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You connect multiple monitors to a computer that is running Windows 7 or Windows Server 2008 R2. 
  • A user remotely connects to the computer by using a remote application that uses a mirror driver (for example, Remote Assistance).
  • You run an application that uses the EnumDisplayMonitors function to display some Graphics Device Interface (GDI) objects.
In this scenario, the GDI objects are not displayed correctly.

CAUSE

This issue occurs because the EnumDisplayMonitors function may provide a corrupted hdc parameter if a mirror driver is loaded.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.1.7600.210552,341,37616-Sep-201102:30x86
Win32k.sys6.1.7601.218202,342,40016-Sep-201103:47x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.1.7600.210553,138,56016-Sep-201103:00x64
Win32k.sys6.1.7601.218203,140,60816-Sep-201103:54x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Win32k.sys6.1.7600.210557,426,04816-Sep-201102:16IA-64
Win32k.sys6.1.7601.218207,425,02416-Sep-201102:19IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the EnumDisplayMonitors function, visit the following Microsoft website:
General information about the EnumDisplayMonitors function
For more information about mirror drivers, visit the following Microsoft website:
General information about mirror drivers
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size2,773
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameX86_cc1ff155950f82187cfdc79af2cbafc0_31bf3856ad364e35_6.1.7601.21820_none_2b041b30da1d5d89.manifest
File versionNot applicable
File size694
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameX86_da1d0164402d9d3ca0a99c6d8576f58e_31bf3856ad364e35_6.1.7600.21055_none_ed4db3d1f8dcb29d.manifest
File versionNot applicable
File size694
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21055_none_b973be0d14dfd02d.manifest
File versionNot applicable
File size42,086
Date (UTC)16-Sep-2011
Time (UTC)07:27
PlatformNot applicable
File nameX86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21820_none_bb75b32911f23378.manifest
File versionNot applicable
File size42,086
Date (UTC)16-Sep-2011
Time (UTC)06:46
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_584aa27ea2eb478c89963c27f550b305_31bf3856ad364e35_6.1.7600.21055_none_40ab527d8a3ebd60.manifest
File versionNot applicable
File size1,038
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameAmd64_7ddb7838e72bae276c36c67d8f052008_31bf3856ad364e35_6.1.7601.21820_none_f476ac7d34c0c4de.manifest
File versionNot applicable
File size1,038
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameAmd64_8653fa1228117aa74ce2d5acd8b8e979_31bf3856ad364e35_6.1.7601.21820_none_5448f555090f2bae.manifest
File versionNot applicable
File size698
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameAmd64_a1e3b95da260e3ee324e9bbe86f69c86_31bf3856ad364e35_6.1.7600.21055_none_24cfac775fa8fbc7.manifest
File versionNot applicable
File size698
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameAmd64_f04da39a32a6a591049ef69857927999_31bf3856ad364e35_6.1.7600.21055_none_cdbe4baffce3075c.manifest
File versionNot applicable
File size698
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameAmd64_fdb24fdc7510769223722ba558fb4136_31bf3856ad364e35_6.1.7601.21820_none_2b6139692902bf60.manifest
File versionNot applicable
File size698
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21055_none_15925990cd3d4163.manifest
File versionNot applicable
File size42,090
Date (UTC)16-Sep-2011
Time (UTC)07:58
PlatformNot applicable
File nameAmd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21820_none_17944eacca4fa4ae.manifest
File versionNot applicable
File size42,090
Date (UTC)16-Sep-2011
Time (UTC)07:31
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size4,059
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21055_none_1fe703e3019e035e.manifest
File versionNot applicable
File size4,178
Date (UTC)16-Sep-2011
Time (UTC)07:06
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21820_none_21e8f8fefeb066a9.manifest
File versionNot applicable
File size4,178
Date (UTC)16-Sep-2011
Time (UTC)06:35
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_628bd24ed84777fd360054de150ba021_31bf3856ad364e35_6.1.7600.21055_none_e20d5bfe650e7e31.manifest
File versionNot applicable
File size696
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameIa64_8653fa1228117aa74ce2d5acd8b8e979_31bf3856ad364e35_6.1.7601.21820_none_f82bfdc750afc374.manifest
File versionNot applicable
File size697
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameIa64_95824a34a7c2af994416d8fc539c5451_31bf3856ad364e35_6.1.7601.21820_none_2587e52f69518f2e.manifest
File versionNot applicable
File size696
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameIa64_a1e3b95da260e3ee324e9bbe86f69c86_31bf3856ad364e35_6.1.7600.21055_none_c8b2b4e9a749938d.manifest
File versionNot applicable
File size697
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameIa64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21055_none_b975620314ddd929.manifest
File versionNot applicable
File size42,088
Date (UTC)16-Sep-2011
Time (UTC)07:56
PlatformNot applicable
File nameIa64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21820_none_bb77571f11f03c74.manifest
File versionNot applicable
File size42,088
Date (UTC)16-Sep-2011
Time (UTC)07:28
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,169
Date (UTC)16-Sep-2011
Time (UTC)12:42
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21055_none_1fe703e3019e035e.manifest
File versionNot applicable
File size4,178
Date (UTC)16-Sep-2011
Time (UTC)07:06
PlatformNot applicable
File nameWow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21820_none_21e8f8fefeb066a9.manifest
File versionNot applicable
File size4,178
Date (UTC)16-Sep-2011
Time (UTC)06:35
PlatformNot applicable

Properties

Article ID: 2618837 - Last Review: October 12, 2011 - Revision: 1.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbHotfixServer kbfix kbexpertiseadvanced kbsurveynew KB2618837

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