Article ID: 2623670 - View products that this article applies to.
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Summary

When trying to access or work with files and folders you may get "Access Denied" or other errors. You may encounter the following issues when working with files or folders in Windows.

Issue 1: You may get an "Access Denied" error message

Issue 2: You may be unable to access, edit, save, or delete files and folders

Issue 3: You may be unable to open a folder after installing a new version of Windows

Issue 4: You may be working with files and folders

Problems working with files and folders in Windows can be caused by permissions issues, corrupted user accounts or even corrupted files. These issues often occur after upgrading to another version of Windows, connecting to other computers over a network or even just connecting an external hard drive into your computer.

Resolution

To resolve the issue, view the section that best describes your scenario and follow the steps listed in that section.

Note: You may not always get an “Access Denied” error message for these types of issues, if the steps for your particular scenario don’t resolve your issue, try the steps for other scenarios.

Issue 1: I get an "Access Denied" error message when accessing or working with files and folders

Issue 2: I'm unable to access, edit, save, or delete files and folders

Issue 3: I am unable to open a folder after upgrading to a new version of Windows

Issue 4: Working with files and folders


Properties

Article ID: 2623670 - Last Review: May 1, 2013 - Revision: 7.0
Applies to
  • Microsoft Windows XP Starter Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Windows Vista Starter
  • Windows Vista Business
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows 7 Starter
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
Keywords: 
KB2623670

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