Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

When a MAPI application registers at the root level of a store to receive notifications in a Microsoft Exchange Server 2010 environment, the MAPI application may encounter MAPI_E_INVALID_PARAMETER errors. Additionally, the following error message is logged in the remote procedure call (RPC) Client Access log on the Exchange Server 2010 Client Access server:


RopHandler: OpenFolder: [StoragePermanentException] The process failed to get the correct properties. -> [MapiExceptionInvalidParameter] MapiExceptionInvalidParameter: Unable to get properties on object. (hr=0x80070057, ec=-2147024809)


Note By default, the RPC Client Access log is located in the following folder:

C:\Program Files\Microsoft\Exchange Server\V14\Logging\RPC Client Access

Note The 0x80070057 error number corresponds to the MAPI_E_INVALID_PARAMETER error code.

When this issue occurs, the following error message is logged in the Application log on the Exchange Server 2010 Mailbox server:


Log Name: Application
Source: MSExchangeIS Mailbox Store
Date: Date
Event ID: 10022
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Mailbox Server
Description:
A client direct access to an internal view folder has been rejected for mailbox Mailbox.
Database: Database
MsgHeader ID: Message Header ID
Folder ID: Folder ID
App ID: Client=MSExchangeRPC


Cause

This issue occurs because the notifications are sent incorrectly to the MAPI application when internal store objects are created on the server. Then, the MAPI application tries to retrieve more information about the internal objects. This causes the MAPI_E_INVALID_PARAMETER errors to occur.

Resolution

To resolve this issue, install the following update rollup:

2661854 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the MAPI_E_INVALID_PARAMETER value, visit the following Microsoft website:

General information about the MAPI_E_INVALID_PARAMETER valueFor more information about how to handle message store notifications, visit the following Microsoft website:

How to handle message store notifications

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×