Auto-enrollment process for computer certificates fails on a client computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 2633205 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You set up an enterprise certification authority (CA) in a Windows Server 2008 R2 Active Directory domain on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You configure a Version 3 certificate template that requires a Cryptography Next Generation (CNG) provider for the domain.
  • You configure auto-enrollment for computer certificates.
  • You enable the Force strong key protection for user keys stored on the computer policy for a Group Policy Object (GPO).
In this scenario, the auto-enrollment process for computer certificates fails on the client computer. Additionally, you receive an error message that resembles the following in the event log:

NTE_SILENT_CONTEXT (0x80090022)

CAUSE

This issue occurs because of an error in CNG implementation.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Ncrypt.dll6.1.7601.21872219,13603-Dec-201105:19
Ncryptui.dll6.1.7601.2187260,92803-Dec-201105:19
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Ncrypt.dll6.1.7601.21872306,68803-Dec-201106:23
Ncryptui.dll6.1.7601.2187266,04803-Dec-201106:23
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Ncrypt.dll6.1.7601.21872549,37603-Dec-201105:14
Ncryptui.dll6.1.7601.21872109,05603-Dec-201105:14

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Cryptography Next Generation, visit the following Microsoft website:
General information about Cryptography Next Generation
For more information about certificate templates, visit the following Microsoft websites:
How to configure certificate templates
Certificate templates overview
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_3a87bdc2dc32cb68e5039c7ce8e4657a_31bf3856ad364e35_6.1.7601.21872_none_cceee70eb27ea9f7.manifest
File versionNot applicable
File size700
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameX86_605c17ea121c539b195bda22f2483433_31bf3856ad364e35_6.1.7601.21872_none_fafffca7be5bb455.manifest
File versionNot applicable
File size698
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameX86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.21872_none_602c7ff8692e36be.manifest
File versionNot applicable
File size2,737
Date (UTC)03-Dec-2011
Time (UTC)06:32
File nameX86_microsoft-windows-ncryptui-dll_31bf3856ad364e35_6.1.7601.21872_none_83e9dea95a96beb6.manifest
File versionNot applicable
File size2,389
Date (UTC)03-Dec-2011
Time (UTC)06:41
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_3a87bdc2dc32cb68e5039c7ce8e4657a_31bf3856ad364e35_6.1.7601.21872_none_290d82926adc1b2d.manifest
File versionNot applicable
File size702
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameAmd64_51fa66146d361aa257088d7acd0038fa_31bf3856ad364e35_6.1.7601.21872_none_92e781af667f756b.manifest
File versionNot applicable
File size1,044
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameAmd64_605c17ea121c539b195bda22f2483433_31bf3856ad364e35_6.1.7601.21872_none_571e982b76b9258b.manifest
File versionNot applicable
File size700
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameAmd64_75921180a9699bd9931b9b504e4c3e05_31bf3856ad364e35_6.1.7601.21872_none_6880595831b822c0.manifest
File versionNot applicable
File size704
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameAmd64_ed708a4bd5441855fe9c5010abeb2463_31bf3856ad364e35_6.1.7601.21872_none_6b45d96a7f39a02b.manifest
File versionNot applicable
File size702
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameAmd64_fd6af2c0350475f1230061df1bdd183b_31bf3856ad364e35_6.1.7601.21872_none_9c0c318a815a0d30.manifest
File versionNot applicable
File size1,048
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameAmd64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.21872_none_bc4b1b7c218ba7f4.manifest
File versionNot applicable
File size2,741
Date (UTC)03-Dec-2011
Time (UTC)07:33
File nameAmd64_microsoft-windows-ncryptui-dll_31bf3856ad364e35_6.1.7601.21872_none_e0087a2d12f42fec.manifest
File versionNot applicable
File size2,393
Date (UTC)03-Dec-2011
Time (UTC)07:43
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_d49808fae0b8f97a4f85148a58935cfd_31bf3856ad364e35_6.1.7601.21872_none_15699b2a14231506.manifest
File versionNot applicable
File size1,046
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameIa64_ef06c5cba3fe4805357b955b9ede119e_31bf3856ad364e35_6.1.7601.21872_none_4589013ffc9bcdc7.manifest
File versionNot applicable
File size1,042
Date (UTC)05-Dec-2011
Time (UTC)18:37
File nameIa64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.21872_none_602e23ee692c3fba.manifest
File versionNot applicable
File size2,739
Date (UTC)03-Dec-2011
Time (UTC)06:40
File nameIa64_microsoft-windows-ncryptui-dll_31bf3856ad364e35_6.1.7601.21872_none_83eb829f5a94c7b2.manifest
File versionNot applicable
File size2,391
Date (UTC)03-Dec-2011
Time (UTC)06:46

Properties

Article ID: 2633205 - Last Review: March 16, 2012 - Revision: 2.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2633205

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