A hidden user is still displayed in the Organization information of Address Book in OWA in an Exchange Server 2010 environment

Article ID: 2635223 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You hide a user's mailbox from the Exchange address lists in a Microsoft Exchange Server 2010 environment.
  • The user has a manager in the organization.
  • You use Outlook Web App (OWA) to view the Organization information about the user's manager in the address book.
In this scenario, the hidden user is still displayed in Direct Reports of the manager in the address book.

CAUSE

This issue occurs because the HiddenFromAddressListsValue property of the hidden user is not passed when the Exchange server generates the Active Directory session Read Recipient filter for Direct Report View and Distribution Group View.

RESOLUTION

To resolve this issue, install the following cumulative update:
2661854 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2

MORE INFORMATION

For more information about how to hide mailboxes from Address Lists in Exchange Server 2010, visit the following Microsoft website:
How to hide mailboxes from Address Lists in Exchange Server 2010

Properties

Article ID: 2635223 - Last Review: April 16, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Service Pack 2
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew KB2635223

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