A user cannot use the Alt Gr key to type special characters in Lync 2010 Group Chat

Article ID: 2639835 - View products that this article applies to.
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SYMPTOMS

A user cannot use the Alt Gr key together with a character key to type a special character in a Microsoft Lync 2010 Group Chat client window.

Note The Alt Gr key is a modifier key on some keyboards, such as German, Danish, Finnish, and Hungarian. The key is used to type special characters such as €, @, £ and $.

CAUSE

This issue occurs because the Lync 2010 Group Chat client does not support this functionality.

RESOLUTION

To resolve this issue, install the following cumulative update:
2636065 Description of the cumulative update for Lync 2010 Group Chat client: November 2011


Properties

Article ID: 2639835 - Last Review: November 23, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Lync 2010 Group Chat
Keywords: 
kbqfe kbfix kbsurveynew kbexpertisebeginner KB2639835

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