Article ID: 2639837 - View products that this article applies to.
Consider the following scenario:
When the user clicks the notification, the following error message displays:
An error occurred during the online meeting.
When contacting your support team, reference error ID 3110 (source ID 243).
The issue occurs because the meeting logic assumes that the user has no audio or video access if the conferencing policy is set to no IP audio/video. Therefore, the user that joins with audio is not allowed to join the meeting.
To resolve this issue, install the following cumulative update:
(http://support.microsoft.com/kb/2514982/ )Description of the cumulative update for Lync 2010: November 2011
For more information about how to configure conferencing setting, visit the following Microsoft website:
General information about how to configure conferencing setting
Article ID: 2639837 - Last Review: November 19, 2011 - Revision: 1.0
Contact us for more help