You cannot create users, computers, or groups on a domain controller that is running Windows Server 2008 R2

Article ID: 2642658 - View products that this article applies to.
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Symptoms

Assume that the relative identifier (RID) pool in a very large forest that contains millions of objects is exhausted. In this situation, you cannot create security principals on a domain controller that is running Windows Server 2008 R2 in the forest. For example, you cannot create users, computers, or groups.

Note When the RID pool is exhausted, you do not receive warnings, and no logs are logged on the domain controller.

Cause

This issue occurs because only 30 bits of RID are available.

Resolution

To resolve this issue, install the hotfix on the domain controller, and then unlock the thirty-first bit of RID. To do this, follow these steps:
  1. On the domain controller, click Start, click Run, type ldp.exe, and then click OK.
  2. On the Connection menu, click Connect, and then connect locally by using an enterprise administrator account.
  3. Click Modify on the Browse menu.
  4. Change the sidCompatibilityVersion attribute to 1 by adding the following entry to the Edit Entry Attribute box:
    [Add] sidCompatibilityVersion: 1
  5. Press Enter, and then click Run.
Notes
  • When you unlock the thirty-first bit of RID, the RID pool-size limit expands to two billion.
  • To configure the RID pool-size limit, edit the RID block size value on the domain controller under the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NTDS\RID Values\
After you apply the hotfix, the following events are logged in Event Viewer when the RID pool is almost exhausted:
  • The global maximum for account-identifiers (RIDs) has been increased to Value. See http://go.microsoft.com/fwlink/?LinkId=233329

    for more information including important operating system interoperability requirements.

  • A pool of account-identifiers (RIDs) has been invalidated. This may occur in the following expected cases:
    1. A domain controller is restored from backup.
    2. A domain controller running on a virtual machine is restored from snapshot.
    3. An administrator has manually invalidated the pool. See http://go.microsoft.com/fwlink/?LinkId=226247

    for more information.

  • This event is a periodic update on the remaining total quantity of available account-identifiers (RIDs). The number of remaining account-identifiers is approximately: Value. Account-identifiers are used as accounts are created, when they are exhausted no new accounts may be created in the domain. See http://go.microsoft.com/fwlink/?LinkId=228745

    for more information.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 21xxxWindows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntdsutil.exe6.1.7600.21127470,01614-Jan-201208:15x64
Ntdsutil.exe6.1.7601.21898470,52814-Jan-201208:25x64
Ntdsa.mofNot applicable227,76510-Jun-200920:34Not applicable
Ntdsai.dll6.1.7600.211272,726,91214-Jan-201208:21x64
Ntdsa.mofNot applicable227,76505-Nov-201001:54Not applicable
Ntdsai.dll6.1.7601.218982,726,91214-Jan-201208:28x64
Samsrv.dll.mui6.1.7600.2112761,95214-Jan-201208:13Not applicable
Samsrv.dll.mui6.1.7601.2189861,95214-Jan-201208:35Not applicable
Samlib.dll6.1.7600.16385107,00814-Jul-200901:41x64
Samsrv.dll6.1.7600.21127770,56014-Jan-201208:22x64
Samsrv.mofNot applicable62,54110-Jun-200920:35Not applicable
Samlib.dll6.1.7600.16385107,00814-Jul-200901:41x64
Samsrv.dll6.1.7601.21898770,04814-Jan-201208:28x64
Samsrv.mofNot applicable62,54110-Jun-200920:35Not applicable
Samlib.dll6.1.7600.2112760,92814-Jan-201207:56x86
Samsrv.mofNot applicable62,54122-Jul-200923:04Not applicable
Samlib.dll6.1.7601.2189860,92814-Jan-201208:25x86
Samsrv.mofNot applicable62,54112-Nov-201023:39Not applicable
For all supported IA-64–based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Samsrv.dll.mui6.1.7600.2115878,33628-Feb-201205:37Not applicable
Samsrv.dll.mui6.1.7600.2115861,95228-Feb-201205:27Not applicable
Samsrv.dll.mui6.1.7600.2115879,87228-Feb-201205:27Not applicable
Samsrv.dll.mui6.1.7600.2115854,78428-Feb-201206:27Not applicable
Samsrv.dll.mui6.1.7600.2115852,73628-Feb-201206:27Not applicable
Samsrv.dll.mui6.1.7600.2115845,05628-Feb-201206:27Not applicable
Samsrv.dll.mui6.1.7600.2115845,56828-Feb-201206:34Not applicable
Samsrv.dll.mui6.1.7601.2193178,33628-Feb-201205:24Not applicable
Samsrv.dll.mui6.1.7601.2193161,95228-Feb-201205:24Not applicable
Samsrv.dll.mui6.1.7601.2193179,87228-Feb-201205:15Not applicable
Samsrv.dll.mui6.1.7601.2193154,78428-Feb-201206:17Not applicable
Samsrv.dll.mui6.1.7601.2193152,73628-Feb-201206:26Not applicable
Samsrv.dll.mui6.1.7601.2193145,05628-Feb-201206:25Not applicable
Samsrv.dll.mui6.1.7601.2193145,56828-Feb-201206:26Not applicable
Samlib.dll6.1.7600.16385171,00814-Jul-200901:48IA-64
Samsrv.dll6.1.7600.211581,424,38428-Feb-201205:38IA-64
Samsrv.mofNot applicable62,54110-Jun-200920:39Not applicable
Samlib.dll6.1.7600.16385171,00814-Jul-200901:48IA-64
Samsrv.dll6.1.7601.219311,424,38428-Feb-201205:23IA-64
Samsrv.mofNot applicable62,54110-Jun-200920:39Not applicable
Samlib.dll6.1.7600.2115860,92828-Feb-201205:42x86
Samsrv.mofNot applicable62,54122-Jul-200923:04Not applicable
Samlib.dll6.1.7601.2193160,92828-Feb-201205:24x86
Samsrv.mofNot applicable62,54112-Nov-201023:39Not applicable
Samsrv.dll.mui6.1.7600.2115878,33628-Feb-201205:34Not applicable
Samsrv.dll.mui6.1.7600.2115861,95228-Feb-201205:33Not applicable
Samsrv.dll.mui6.1.7600.2115879,87228-Feb-201205:33Not applicable
Samsrv.dll.mui6.1.7600.2115854,78428-Feb-201206:35Not applicable
Samsrv.dll.mui6.1.7600.2115852,73628-Feb-201206:43Not applicable
Samsrv.dll.mui6.1.7600.2115845,05628-Feb-201206:35Not applicable
Samsrv.dll.mui6.1.7600.2115845,56828-Feb-201206:35Not applicable
Samsrv.dll.mui6.1.7601.2193178,33628-Feb-201205:23Not applicable
Samsrv.dll.mui6.1.7601.2193161,95228-Feb-201205:23Not applicable
Samsrv.dll.mui6.1.7601.2193179,87228-Feb-201205:34Not applicable
Samsrv.dll.mui6.1.7601.2193154,78428-Feb-201206:23Not applicable
Samsrv.dll.mui6.1.7601.2193152,73628-Feb-201206:23Not applicable
Samsrv.dll.mui6.1.7601.2193145,05628-Feb-201206:24Not applicable
Samsrv.dll.mui6.1.7601.2193145,56828-Feb-201206:23Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:
2618669 An update is available to detect and prevent too much consumption of the global RID pool on a domain controller that is running Windows Server 2008 R2

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_a1678f59fbdbdd75c8e22935697c6c84_31bf3856ad364e35_6.1.7601.21898_none_8073db2982803e36.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_a3d0132ebcbf548fbd0ff191443fdffe_31bf3856ad364e35_6.1.7600.21127_none_25bd90e3e31b1210.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_a4479fdfd77b9eaebb77ac59a8af669a_31bf3856ad364e35_6.1.7600.21127_none_dab7deb680783db5.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_a4ec428b6ee7aeaf7e8981dd5a56aa17_31bf3856ad364e35_6.1.7600.21127_none_d21d86933d52f642.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_a6bc257b72f8096ec6c3ad3b35965faa_31bf3856ad364e35_6.1.7601.21898_none_7a58a0d30f22ad74.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_a8e2cec8b63e8aab144c92e4eafc5ebe_31bf3856ad364e35_6.1.7601.21898_none_62742e04aa70d697.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_ad15cb0e9b585e4db45e13363d36fe6d_31bf3856ad364e35_6.1.7601.21898_none_befc3bd9be26858d.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_ad4b615bd837e399feff75d7c7cc4736_31bf3856ad364e35_6.1.7601.21898_none_ab77d1900310b321.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_ae461955ae62be923f8d948748ea15a8_31bf3856ad364e35_6.1.7601.21898_none_9d6db1f772cd24fc.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_aea5450ce306e7c52bd7eca6e8b6f7f2_31bf3856ad364e35_6.1.7600.21127_none_839a15f8b4ccd4d2.manifest
File versionNot applicable
File size716
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_b0028aac4d96bf1194dc4901814cf89e_31bf3856ad364e35_6.1.7600.21127_none_09776ee73359959c.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_b32c3e927c6d50989e12e133a697baa4_31bf3856ad364e35_6.1.7600.21127_none_6d16c193794e5747.manifest
File versionNot applicable
File size743
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_b36a7452e359086a02bec4605203b092_31bf3856ad364e35_6.1.7600.21127_none_f52e71e5d0914904.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_b3a23f917db968ba2f5bba7ffeef2d02_31bf3856ad364e35_6.1.7600.21127_none_92aa30d1ffa46a8f.manifest
File versionNot applicable
File size714
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_b4068a56e3eb3df6ce8cb6155b94914a_31bf3856ad364e35_6.1.7600.21127_none_7b74bfdb50325738.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_b46a8be2fe1b1d2f5542b4f3c90c3a38_31bf3856ad364e35_6.1.7600.21127_none_e17b675d92ed06a4.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
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File nameAmd64_b930cae1931c8ffa48f7f3f22b8eaf70_31bf3856ad364e35_6.1.7600.21127_none_94a9420bcbff8ed0.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_ba844960a5869e895fca5cd1404701dd_31bf3856ad364e35_6.1.7601.21898_none_e36b2983e89be9dd.manifest
File versionNot applicable
File size741
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_bba0be771ce1c63cd3f716559fdcbb52_31bf3856ad364e35_6.1.7600.21127_none_625881e9df7ea01f.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_bbf43654f63a64136080b53c84885694_31bf3856ad364e35_6.1.7601.21898_none_f3d92168ad061137.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_be69feaa92f9165b43699ef83a719e55_31bf3856ad364e35_6.1.7600.21127_none_c571b461d96a1c17.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_c540b061353e83ff5cb963a199b38eb0_31bf3856ad364e35_6.1.7601.21898_none_d56d15f7fa1fc1bc.manifest
File versionNot applicable
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Date (UTC)15-Jan-2012
Time (UTC)14:38
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File nameAmd64_c68a59f636b158249d42dbfec08028f4_31bf3856ad364e35_6.1.7601.21898_none_aad56c2c15040cd6.manifest
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File nameAmd64_cb8cebce9e0a4673a7450077dfb6f5fc_31bf3856ad364e35_6.1.7600.21127_none_3618578988bf08cd.manifest
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File nameAmd64_d0758102d33d04fa528a5cdc944e5109_31bf3856ad364e35_6.1.7601.21898_none_cf4e5e298e4bd148.manifest
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Date (UTC)15-Jan-2012
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File nameAmd64_d355eb96e17695bc00ea0cb026616574_31bf3856ad364e35_6.1.7601.21898_none_2fd90c4021e84d87.manifest
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File nameAmd64_d610fadd927d4fee35776b9b4bcde3ec_31bf3856ad364e35_6.1.7601.21898_none_a0c52646b64caf6e.manifest
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Date (UTC)15-Jan-2012
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File nameAmd64_d8a3c734638793639ee29b4aadf9292c_31bf3856ad364e35_6.1.7600.21127_none_eb72d8e286caf999.manifest
File versionNot applicable
File size1,070
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_dcdb40cf017399f84f6216c5e67fcd54_31bf3856ad364e35_6.1.7601.21898_none_cb2e17dc926b3fc0.manifest
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File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_dd55920e386ba0018b88c0f03ef3a2b7_31bf3856ad364e35_6.1.7601.21898_none_5df138fcf46618b1.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
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File nameAmd64_e52a8492468821fd3de5ce3de66bc81e_31bf3856ad364e35_6.1.7600.21127_none_653b1b5e6f9f4627.manifest
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Date (UTC)15-Jan-2012
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File nameAmd64_e792dd6ba5e99825167551e31189a747_31bf3856ad364e35_6.1.7600.21127_none_61b8b5fffa002aa2.manifest
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Date (UTC)15-Jan-2012
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File nameAmd64_e951a2a425d567a25dfcbbf0d805f10b_31bf3856ad364e35_6.1.7600.21127_none_ef42718c1b049de4.manifest
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Date (UTC)15-Jan-2012
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File nameAmd64_ee3e5eaad5a5ab3cbfd9132235110468_31bf3856ad364e35_6.1.7601.21898_none_8e29f152e7b72eaf.manifest
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File size722
Date (UTC)15-Jan-2012
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File nameAmd64_f0da9cb967329ef6d47b16cd1e72ff62_31bf3856ad364e35_6.1.7600.21127_none_6ebcbb5f8ad58a8e.manifest
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File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_f36d1b8bb32ab755e1c620bfc8fa7d30_31bf3856ad364e35_6.1.7600.21127_none_d247e160c87ec8ca.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_f46d49f3b936eef0b30075e348259b17_31bf3856ad364e35_6.1.7600.21127_none_ec26164e30534779.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_f8160bcd928e78c74e63ce2d8200e0a4_31bf3856ad364e35_6.1.7601.21898_none_1b010c7f2bcbf83d.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_fb6ae351996c0afc20eeb6633fc06006_31bf3856ad364e35_6.1.7600.21127_none_9030d9c186d23207.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_fdaf00153bd66bdb5682c3df8e2aa318_31bf3856ad364e35_6.1.7600.21127_none_e74b105f823c20d6.manifest
File versionNot applicable
File size1,084
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_ff28ff04840d9d5f60798f81a1e02860_31bf3856ad364e35_6.1.7601.21898_none_0ccc52c41cdb02ba.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_ffb616cbb404de507f69ebe84c44f9ec_31bf3856ad364e35_6.1.7601.21898_none_208c18eefa0cbe56.manifest
File versionNot applicable
File size722
Date (UTC)15-Jan-2012
Time (UTC)14:38
PlatformNot applicable
File nameAmd64_microsoft-windows-d..ommandline-ntdsutil_31bf3856ad364e35_6.1.7600.21127_none_38126a8e622fafc3.manifest
File versionNot applicable
File size2,760
Date (UTC)14-Jan-2012
Time (UTC)09:20
PlatformNot applicable
File nameAmd64_microsoft-windows-d..ommandline-ntdsutil_31bf3856ad364e35_6.1.7601.21898_none_39ae40485f8dc55b.manifest
File versionNot applicable
File size2,760
Date (UTC)14-Jan-2012
Time (UTC)09:47
PlatformNot applicable
File nameAmd64_microsoft-windows-d..toryservices-ntdsai_31bf3856ad364e35_6.1.7600.21127_none_4d879400ebbf1844.manifest
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File size3,531
Date (UTC)14-Jan-2012
Time (UTC)09:29
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File nameAmd64_microsoft-windows-d..toryservices-ntdsai_31bf3856ad364e35_6.1.7601.21898_none_4f2369bae91d2ddc.manifest
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File size3,531
Date (UTC)14-Jan-2012
Time (UTC)09:52
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File nameAmd64_microsoft-windows-d..vices-sam.resources_31bf3856ad364e35_6.1.7600.21127_en-us_714190837213ca92.manifest
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File size2,642
Date (UTC)14-Jan-2012
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Additional files for all supported IA-64–based versions of Windows Server 2008 R2
Collapse this tableExpand this table
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Date (UTC)28-Feb-2012
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Date (UTC)28-Feb-2012
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Date (UTC)28-Feb-2012
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File nameX86_microsoft-windows-d..vices-sam.resources_31bf3856ad364e35_6.1.7601.21931_fr-fr_b97b7d04a9e31b1b.manifest
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Date (UTC)28-Feb-2012
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File nameX86_microsoft-windows-d..vices-sam.resources_31bf3856ad364e35_6.1.7601.21931_ko-kr_e932cf0d66a0d98a.manifest
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Date (UTC)28-Feb-2012
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Date (UTC)28-Feb-2012
Time (UTC)06:51
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Date (UTC)28-Feb-2012
Time (UTC)06:50

Properties

Article ID: 2642658 - Last Review: January 4, 2013 - Revision: 2.0
Applies to
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2642658

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