Article ID: 2655667 - Last Review: January 12, 2012 - Revision: 2.0

FIX: You receive a notification that hotfix 977342 is missing when you run the Direct Access Configuration Wizard on a Forefront Unified Access Gateway 2010 server that is running Windows Server 2008 R2 SP1

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SYMPTOMS

You have Microsoft Forefront Unified Access Gateway (UAG) 2010 installed on a server that is running Windows Server 2008 R2 Service Pack 1 (SP1). When you run the Direct Access Configuration Wizard, you receive a notification that hotfix 977342 is missing. This issue occurs even though the hotfix is included in SP1 for Windows Server 2008 R2.
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CAUSE

This issue occurs because Windows Server 2008 R2 does not identify correctly that the hotfix is already installed as part of Windows Server 2008 R2 SP1.
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RESOLUTION

To resolve this issue, install the rollup package that is described in the following Microsoft Knowledge Base article:
2647899  (http://support.microsoft.com/kb/2647899/ ) Rollup 1 for Forefront Unified Access Gateway (UAG) 2010 Service Pack 1 Update 1

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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REFERENCES

For more information about hotfix 977342, click the following article number to view the article in the Microsoft Knowledge Base:
977342  (http://support.microsoft.com/kb/977342/ ) Link Local ISATAP addresses are not generated for the virtual IP used by the NLB feature on a computer that is running Windows Server 2008 R2
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
  • Microsoft Forefront Unified Access Gateway 2010 Service Pack 1
  • Microsoft Forefront Unified Access Gateway 2010
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Keywords: 
kbqfe kbfix kbexpertiseinter kbbug kbsurveynew KB2655667
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