CPU resources are used up when you use the Set-MailboxMessageConfiguration cmdlet in an Exchange Server 2010 environment

Article ID: 2657103 - View products that this article applies to.
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SYMPTOMS

When you change Microsoft Outlook Web Access options by using the Set-MailboxMessageConfiguration cmdlet in a Microsoft Exchange Server 2010 environment, CPU resources are used up on a mailbox server that is running Exchange Server 2010. When this occurs, many of the following events are logged on the Exchange Server 2010 Client Access server:
Log Name: MSExchange Management
Source: MSExchange CmdletLogs
Date: Date
Event ID: 6
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Cmdlet failed. Cmdlet Set-MailboxMessageConfiguration, parameters {parameters}.

CAUSE

This issue occurs because an infinite loop occurs when the Set-MailboxMessageConfiguration cmdlet is executed. This behavior causes the server that is running Exchange Server 2010 and has the Client Access server role installed to continuously retry writing a configuration file to the mailbox.

RESOLUTION

To resolve this issue, install the following update rollup:
2661854 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the Set-MailboxMessageConfiguration cmdlet, visit the following Microsoft website:
General information about the Set-MailboxMessageConfiguration cmdlet

Properties

Article ID: 2657103 - Last Review: April 16, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 2, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter KB2657103

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