An "Access Violation" error may occur in Internet Explorer 8 when you browse from a website that is using Internet Explorer 8 mode to a website that is using Internet Explorer 8 Standards mode

Article ID: 2659410 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

You use Windows Internet Explorer 8 to browse a website that is using Internet Explorer 8 mode. When you browse to another website that is using Internet Explorer 8 Standards mode, the browser tab may crash with an "Access Violation" error. Then, a Recovered tab is opened.

Notes
  • This problem occurs in Windows XP, in Windows Server 2003, in Windows Vista, and in Windows Server 2008. This problem does not occur in Windows 7 or in Windows Server 2008 R2.
  • This problem does not occur when the website is configured for compatibility mode.
  • This problem does not occur in Internet Explorer 9.

RESOLUTION

To resolve this problem, install this update.

Security update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.com
For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 2675157.

For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
2675157 MS12-023: Cumulative security update for Internet Explorer: April 10, 2012

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to define how Internet Explorer displays webpages, visit the following Microsoft Developer Network (MSDN) website:
Defining Document Compatibility
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2659410 - Last Review: April 11, 2012 - Revision: 1.1
APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
kbqfe kbfix kbbug kbexpertiseinter kbsurveynew KB2659410

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com