A user whose display name is in Korean cannot be found in Lync 2010

Article ID: 2661952 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You update Microsoft Lync 2010 to version 4.0.7577.314 by installing the update that is mentioned in Microsoft Knowledge Base (KB) article 2571543.
  • You sign in to Lync 2010 by using a user account whose display name is in English.
  • You try to search for a user whose display name is in Korean.
  • You type the Korean user name in the Find a contact box, and then press Enter.
In this scenario, the user name does not appear in the search results.

RESOLUTION

To resolve this issue, install the following cumulative update:
2670326 Description of the cumulative update for Lync 2010: February 2012


WORKAROUND

To work around this issue, do not press Enter, or you can press Enter two times when you type the user name to perform the search.

Properties

Article ID: 2661952 - Last Review: March 1, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Lync 2010
Keywords: 
kbqfe kbsurveynew kbfix kbexpertiseinter KB2661952

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