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Double-byte text is transparent in desktop alerts on a computer that is running Windows XP and that has Lync 2010 installed
Article ID: 2672945 - View products that this article applies to.
On a computer that is running Windows XP and that has Microsoft Lync 2010 installed, double-byte text (for example, Korean or Japanese text) in desktop alerts is transparent. Therefore, users cannot see the text.
This issue occurs because the font that is used for double-byte text in Windows XP is not a ClearType font. Therefore, the text is displayed as transparent text on a white background.
To resolve this issue, install the following cumulative update:
2670326To enable this update, change the following registry keys.
(http://support.microsoft.com/kb/2670326/ )Description of the cumulative update for Lync 2010: February 2012
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To have us enable this update for you, go to the "Fix it for me" section. If you prefer to enable this update yourself, go to the "Let me fix it myself" section.
Fix it for me
To enable this update automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50873
Then, go to the "Did this fix the problem?" section.
Let me fix it myself
Did this fix the problem?
To work around this issue, change the system font to a ClearType font.