Article ID: 2673509 - View products that this article applies to.
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To fix this error, follow the methods below. If the first method doesn't resolve this issue, proceed to the next method.

Method 1: Use the Last Known Good Configuration to start Windows

Method 2: Remove boot sector viruses

Method 3: Use the Startup Repair feature

More information

For more information about startup errors, visit: (Windows 7) Resolving stop (blue screen) errors in Windows 7
or (Windows Vista) What to do if Windows won't start correctly

For more information about Windows Update, visit: Windows Update

For more information about Windows Defender Offline Beta, visit: Windows Defender Offline FAQ


Article ID: 2673509 - Last Review: October 12, 2012 - Revision: 4.0
Applies to
  • Microsoft Windows Update
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows 7 Enterprise
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate

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