Understanding international payment methods and billing activity for Windows Phone 7

Article ID: 2681472 - View products that this article applies to.
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This article describes the payment methods supported by Windows Phone Store and Windows Phone Marketplace.

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How to pay

You can use the following forms of payment in Windows Phone Store and Marketplace:

International Cards

  • Visa Card
  • MasterCard
  • America Express (not supported in all countries)
International cards are credit cards that are issued by your bank or financial institution which can be used in countries outside of the country of residence of the cardholder or the country where the card was issued. Even if your card has a Visa or MasterCard logo on it, it is possible it is not approved by your bank or issuing financial institution to make an international purchase.

Visa and MasterCard may be used in all markets Windows Phone Marketplace is available except South Korea. American Express may be used in a limited set of Windows Phone Marketplace markets.

Pre-paid cards, debit cards, and gift cards (even those with a Visa or MasterCard logo) do not qualify as international cards and are not currently accepted by Marketplace.

Note If your card is declined, check with your issuing bank or financial institution to understand if your card can be used for international transactions. Some banks may also have restrictions that prevent you from using the card for Internet-based purchases.

Mobile Payments

Marketplace supports mobile payments when this payment method is offered to customers by the mobile operator.

Mobile payments are a form of direct mobile operator billing. Marketplace purchases made on the phone are billed directly to your mobile phone bill.

Types of transactions

You'll see the following types of transactions on your credit card statement for apps you purchased:

  • Individual applications purchases
  • Bundled application purchases billed as a single charge

Value added taxes

Value added taxes, including local and regional sales taxes, may be added to the application price depending on the laws of the country or region. Usually, applicable taxes are already included in the price, with the notable exceptions of the United States and Canada. 

Your billing activity and transaction history

You can view an online history of your billing activity to review charges made from Store or Marketplace to your card or using mobile payments during a selected statement period. To view your billing activity and transaction history:
  1. Go to windowsphone.com. If you’re not already signed in, click Sign in and enter your password.
  2. Hover over the arrow next to your Name (in the upper-right), and then click Account.
  3. Under Account Information, click View billing info.
  4. Sign in to the Microsoft Billing and Account management website, where your billing account overview is displayed:

    • To view billing activity by credit card

      Under Payment Type, select the card that you use for your Windows Phone Store or Windows Phone Marketplace account. Then, select a date range for Statement Period to view the purchases you made during that time.

      Note Additional charges may appear on your card billing statements that are not reflected in the billing activity shown on the Microsoft Billing and Account Management website. These include transaction and exchange fees on international purchases that may be added by your bank.

      For information about potential fees associated with international transactions, see the following Knowledge Base article:

      2681417 Potential fees associated with international credit card transactions
    • To view billing activity by mobile payments

      Under Payment Type, select the mobile payment method. Then, select a date range for Statement Period to view the purchases you made during that time.

To add a payment method or switch between payment methods

By default, apps are added to your phone bill when mobile payments are offered. To pay with a credit card instead:

  1. On the phone or on windowsphone.com, tap Add or switch payment methods on the purchase confirmation screen.
  2. Add a new payment method or change the payment method.


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Article ID: 2681472 - Last Review: May 2, 2013 - Revision: 4.0
Applies to
  • Windows Phone 7 Consumer
  • Windows Phone Consumer
kbwp7 kbwp8 KB2681472

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