Users have to manually input the user name every time that they sign in to the Lync 2010 client

Article ID: 2681509 - View products that this article applies to.
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SYMPTOMS

Users must manually input the user name every time that the user signs in to the Microsoft Lync 2010 client. This issue occurs when the following conditions are true:
  • The computer that is running the Lync 2010 client does not join a domain that has Microsoft Lync Server 2010 deployed.
  • The sign-in address and the user name are not the same. For example, the sign-in address is "user@domain.com" and the user name is "DOMAIN\123."
  • The Save my password check box is not selected.
  • The update that is described in the Microsoft Knowledge Base (KB) article 2670498 is installed on the computer that is running the Lync 2010 client.
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CAUSE

This issue occurs because the function that is used to retrieve the sign-in information about the user does not obtain a correct value after KB 2670498 is installed.
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MORE INFORMATION

To resolve this issue, install the following cumulative update:
2670326
(http://support.microsoft.com/kb/2670326/ )
Description of the cumulative update for Lync 2010: February 2012
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Properties

Article ID: 2681509 - Last Review: March 1, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Lync 2010
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2681509
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