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Symptoms

Assume that you use the Japanese Input Method Editor (IME) on a computer that is running Windows 7 or Windows Server 2008 R2. When you type GAIJI and then press the F5 key, the Gaiji IME pad does not appear.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Update replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Imjpclst.dll

10.1.7600.21168

629,248

12-Mar-2012

5:07

Imjpclst.xml

Not applicable

39,358

22-Jul-2009

23:33

Imjpclst.dll

10.1.7601.21942

636,416

13-Mar-2012

4:23

Imjpclst.xml

Not applicable

39,562

12-Mar-2012

22:32

Imjptip.dll

10.1.7600.21168

1,013,760

12-Mar-2012

5:07

Imjptip.dll

10.1.7601.21942

1,014,784

13-Mar-2012

4:23

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Imjpclst.dll

10.1.7600.21168

646,144

12-Mar-2012

5:31

x64

Imjpclst.xml

Not applicable

39,358

22-Jul-2009

23:51

Not applicable

Imjpclst.dll

10.1.7601.21942

656,384

13-Mar-2012

5:25

x64

Imjpclst.xml

Not applicable

39,562

12-Mar-2012

22:32

Not applicable

Imjptip.dll

10.1.7600.21168

1,242,112

12-Mar-2012

5:31

x64

Imjptip.dll

10.1.7601.21942

1,243,136

13-Mar-2012

5:25

x64

Imjptip.dll

10.1.7600.21168

1,013,760

12-Mar-2012

5:07

x86

Imjptip.dll

10.1.7601.21942

1,014,784

13-Mar-2012

4:23

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Imjpclst.dll

10.1.7600.21168

762,368

12-Mar-2012

4:23

IA-64

Imjpclst.xml

Not applicable

39,358

23-Jul-2009

0:22

Not applicable

Imjpclst.dll

10.1.7601.21942

783,360

13-Mar-2012

4:15

IA-64

Imjpclst.xml

Not applicable

39,562

12-Mar-2012

22:25

Not applicable

Imjptip.dll

10.1.7600.21168

1,746,944

12-Mar-2012

4:23

IA-64

Imjptip.dll

10.1.7601.21942

1,747,968

13-Mar-2012

4:15

IA-64

Imjptip.dll

10.1.7600.21168

1,013,760

12-Mar-2012

5:07

x86

Imjptip.dll

10.1.7601.21942

1,014,784

13-Mar-2012

4:23

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_2efa331883ea2c7ff898e50601bf1285_31bf3856ad364e35_6.1.7601.21942_none_853beab497bf0452.manifest

File version

Not applicable

File size

761

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

X86_32e497541cf35261b931c62d06897e75_31bf3856ad364e35_6.1.7600.21168_none_255d772b5ce4b002.manifest

File version

Not applicable

File size

761

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

X86_a83fa5297a5d43435870ead91101c769_31bf3856ad364e35_6.1.7601.21942_none_eda2c802cc4fe31b.manifest

File version

Not applicable

File size

759

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

X86_f26c54ee506878dc6cb008ce36bba85f_31bf3856ad364e35_6.1.7600.21168_none_81d31cf56f1a3532.manifest

File version

Not applicable

File size

759

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

X86_microsoft-windows-d..characterlistapplet_31bf3856ad364e35_6.1.7600.21168_none_81eb5531e6341dab.manifest

File version

Not applicable

File size

6,120

Date (UTC)

12-Mar-2012

Time (UTC)

5:34

File name

X86_microsoft-windows-d..characterlistapplet_31bf3856ad364e35_6.1.7601.21942_none_83e17a17e34f8390.manifest

File version

Not applicable

File size

6,120

Date (UTC)

13-Mar-2012

Time (UTC)

4:53

File name

X86_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7600.21168_none_e2527bcf785b2e69.manifest

File version

Not applicable

File size

15,142

Date (UTC)

12-Mar-2012

Time (UTC)

5:42

File name

X86_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7601.21942_none_e448a0b57576944e.manifest

File version

Not applicable

File size

15,142

Date (UTC)

13-Mar-2012

Time (UTC)

4:58

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_04560c811a1b3a08babbc0580fa379d5_31bf3856ad364e35_6.1.7601.21942_none_b0542054d60b88d8.manifest

File version

Not applicable

File size

763

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_272b236cf0a66b49190bc588e8d131dd_31bf3856ad364e35_6.1.7601.21942_none_ca87d8a74cc7e479.manifest

File version

Not applicable

File size

1,170

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_48b127eca251b009231f95e820cb6b61_31bf3856ad364e35_6.1.7600.21168_none_a65047f70c851610.manifest

File version

Not applicable

File size

763

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_5373a31e72ef3138831503206a734632_31bf3856ad364e35_6.1.7601.21942_none_d1bde5f5fbd075f7.manifest

File version

Not applicable

File size

763

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_78c62bd450962b7cf6146563356c309c_31bf3856ad364e35_6.1.7600.21168_none_4a07ad8bb2645f34.manifest

File version

Not applicable

File size

763

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_a28d4dbfd1607fb33fef9b326ac79b3e_31bf3856ad364e35_6.1.7600.21168_none_c074aed99f592cf3.manifest

File version

Not applicable

File size

1,170

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_b0b276baa11737474b25d92d2b64b7da_31bf3856ad364e35_6.1.7600.21168_none_62c87b6e8ab21bb6.manifest

File version

Not applicable

File size

1,168

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_b729254d02fa2af50b0f877ba4feb926_31bf3856ad364e35_6.1.7601.21942_none_c3a47bc3475c64e3.manifest

File version

Not applicable

File size

1,168

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Amd64_microsoft-windows-d..characterlistapplet_31bf3856ad364e35_6.1.7600.21168_none_de09f0b59e918ee1.manifest

File version

Not applicable

File size

6,122

Date (UTC)

12-Mar-2012

Time (UTC)

6:30

File name

Amd64_microsoft-windows-d..characterlistapplet_31bf3856ad364e35_6.1.7601.21942_none_e000159b9bacf4c6.manifest

File version

Not applicable

File size

6,122

Date (UTC)

13-Mar-2012

Time (UTC)

5:54

File name

Amd64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7600.21168_none_3e71175330b89f9f.manifest

File version

Not applicable

File size

15,146

Date (UTC)

12-Mar-2012

Time (UTC)

6:39

File name

Amd64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7601.21942_none_40673c392dd40584.manifest

File version

Not applicable

File size

15,146

Date (UTC)

13-Mar-2012

Time (UTC)

6:00

File name

Wow64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7600.21168_none_48c5c1a56519619a.manifest

File version

Not applicable

File size

6,503

Date (UTC)

12-Mar-2012

Time (UTC)

5:29

File name

Wow64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7601.21942_none_4abbe68b6234c77f.manifest

File version

Not applicable

File size

6,503

Date (UTC)

13-Mar-2012

Time (UTC)

4:44

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_5188cedbfd52d6b09713e1a567421999_31bf3856ad364e35_6.1.7601.21942_none_7a936048a153e8e0.manifest

File version

Not applicable

File size

1,168

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Ia64_761ef9506eabb591e32b46a5ec0d4244_31bf3856ad364e35_6.1.7600.21168_none_ad29ddc7cb04321b.manifest

File version

Not applicable

File size

1,166

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Ia64_858c47ddd275231a763a0ba5c3fa042e_31bf3856ad364e35_6.1.7600.21168_none_832ce657cdbdcce6.manifest

File version

Not applicable

File size

1,168

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Ia64_a9bcc167206768ce324fe66a671b7ddb_31bf3856ad364e35_6.1.7601.21942_none_a0450db209edec8d.manifest

File version

Not applicable

File size

1,166

Date (UTC)

13-Mar-2012

Time (UTC)

12:15

File name

Ia64_microsoft-windows-d..characterlistapplet_31bf3856ad364e35_6.1.7600.21168_none_81ecf927e63226a7.manifest

File version

Not applicable

File size

6,121

Date (UTC)

12-Mar-2012

Time (UTC)

6:30

File name

Ia64_microsoft-windows-d..characterlistapplet_31bf3856ad364e35_6.1.7601.21942_none_83e31e0de34d8c8c.manifest

File version

Not applicable

File size

6,121

Date (UTC)

13-Mar-2012

Time (UTC)

5:42

File name

Ia64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7600.21168_none_e2541fc578593765.manifest

File version

Not applicable

File size

15,144

Date (UTC)

12-Mar-2012

Time (UTC)

6:34

File name

Ia64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7601.21942_none_e44a44ab75749d4a.manifest

File version

Not applicable

File size

15,144

Date (UTC)

13-Mar-2012

Time (UTC)

5:46

File name

Wow64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7600.21168_none_48c5c1a56519619a.manifest

File version

Not applicable

File size

6,503

Date (UTC)

12-Mar-2012

Time (UTC)

5:29

File name

Wow64_microsoft-windows-d..e-coretipjpnprofile_31bf3856ad364e35_6.1.7601.21942_none_4abbe68b6234c77f.manifest

File version

Not applicable

File size

6,503

Date (UTC)

13-Mar-2012

Time (UTC)

4:44

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