Error message when you drag or copy and paste text and picture objects into Microsoft Works: "The information you copied exceeds the size limit for pasting into the Word Processor"

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Article ID: 268762 - View products that this article applies to.
This article was previously published under Q268762
Beta Information
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.
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SYMPTOMS

When you try to drag or copy and paste text and picture objects into one of the Microsoft Works programs that are listed in the "Applies to" section, you may experience one of the following symptoms:
  • When you drag text and picture objects from an HTML document into Microsoft Works Portfolio, and then you try to print the result or send the result to a blank document, a blank page is printed. Or, nothing is transferred from Works Portfolio to the blank Works Word Processor document. Additionally, you may receive the following error message:
    There is not enough memory to open file "disk:\path\file.tmp." Close your document, close other programs, and then try again.
  • When you drag text and picture objects from an HTML document into Works Word Processor, nothing is transferred to Works Word Processor. Additionally, you do not receive an error message.
  • When you try to copy and paste the same text and picture objects from Works Portfolio into Works Word Processor, the document is not pasted into Works Word Processor. Additionally, you may receive the following error message:
    The information you copied exceeds the size limit for pasting into the Word Processor. Try reducing the size of your selection, and then copy and paste again.
  • When you copy and paste text from Windows Internet Explorer 7 Beta 2 to Works Word Processor, the text is not pasted. Additionally, you receive the following error message:
    The information you copied exceeds the size limit for pasting into the Word Processor. Try reducing the size of your selection, and then copy and paste again.

CAUSE

These problems may occur if the following conditions are true:
  • An HTML document stores Rich Text Format (RTF) images in table cells to keep the spacing correct, and all Works Word Processor documents are automatically converted to RTF files. This conversion process can create many table cells. This may require lots of time to transfer into a Works Word Processor document. To protect your computer, the Works Word Processor automatically stops the data transfer after a specified time period.
  • You are using Internet Explorer 7 Beta 2 as the Web browser.

    For more information about known support issues that occur when you are using Internet Explorer 7, click the following article number to view the article in the Microsoft Knowledge Base:
    920082 Common support issues that occur with Microsoft Windows Internet Explorer 7 Beta 2 and Internet Explorer 7 Beta 3

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: If you use Microsoft Internet Explorer 6 or a different Web browser

Reduce the size of the data package that you are trying to transfer. If you still cannot transfer the data, follow these steps:
  1. Drag the contents of the HTML document into Works Portfolio.
  2. Select the item or the object that you want.
  3. On the Edit menu, click Copy.
  4. Open a Works Word Processor document.
  5. Put the pointer at the position that you want.
  6. On the Edit menu, click Paste Special.
  7. In the Paste Special dialog box, click Picture, and then click OK.

Method 2: If you use Internet Explorer 7 Beta 2

To work around this problem when you copy and paste text, follow these steps:
  1. In Internet Explorer 7 Beta 2, select the text that you want to copy.
  2. On the Edit menu, click Copy.
  3. Open a Works Word Processor document.
  4. Put the pointer at the position that you want.
  5. On the Edit menu, click Paste Special.
  6. In the Paste Special dialog box, click Unformatted text, and then click OK.
To work around this problem when you copy and paste a picture, follow these steps:
  1. In Internet Explorer 7 Beta 2, select the picture that you want to copy.
  2. On the Edit menu, click Copy.
  3. Open a Works Word Processor document. Put the pointer at the position that you want.
  4. On the Edit menu, click Paste.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was corrected in later beta versions of Internet Explorer 7.

Properties

Article ID: 268762 - Last Review: August 28, 2006 - Revision: 2.3
APPLIES TO
  • Microsoft Works 8.0
  • Microsoft Works 7.0
  • Microsoft Works 6.0
  • Windows Internet Explorer 7
Keywords: 
kbexpertisebeginner kbtshoot kbbug kberrmsg kbpending KB268762

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