Article ID: 2689469 - View products that this article applies to.
Consider the following scenario:
To resolve this issue, install the following cumulative update:
(http://support.microsoft.com/kb/2684739/ )Description of the update for Lync 2010: June 2012
For more information about how to use multiple Exchange accounts, visit the following Microsoft website:
How to use multiple Exchange accountsFor more information about how to add more Exchange mailboxes, visit the following Microsoft website:
How to add more Exchange mailboxesFor more information about how to save conversations in an Outlook Conversation History folder, visit the following Microsoft website:
How to save conversations in an Outlook Conversation History folderFor more information about the similar issue in Office Communications Server 2007 R2, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2569723/ )The IM and call history are not stored in the default Exchange mailbox correctly when you use Office Communicator 2007 R2
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