Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
The update tracking information option does not work in an Exchange Server 2010 environment
Article ID: 2694414 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the Microsoft Exchange Hub Transport server incorrectly sets the LID_IS_SILENT property of the acceptance message to FALSE. Therefore, the Outlook mail tracking option that is mentioned in the "Symptoms" section does not work.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2661854/ )Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the LID_IS_SILENT property, visit the following Microsoft website:
General information about the LID_IS_SILENT propertyFor more information about how to delete blank responses in Outlook 2010, visit the following Microsoft website:
How to delete blank responses in Outlook 2010For more information about a similar issue that occurs in an Exchange Server 2007 environment, click the following article number to view the article in Microsoft Knowledge Base:
(http://support.microsoft.com/kb/2641312/ )The update tracking information option does not work in an Exchange Server 2007 environment
Article ID: 2694414 - Last Review: April 16, 2012 - Revision: 1.0