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You cannot move some users’ mailboxes from one Exchange Server 2010 mailbox database to anotherArticle ID: 2698960 - View products that this article applies to. SYMPTOMSWhen you try to move mailboxes from one Microsoft Exchange Server 2010 mailbox database to another, some users’ mailboxes cannot be moved. Additionally, the following event is logged in the Application log on the Exchange Server 2010 Client Access server: Log Name: Application Source: MSExchange Mailbox Replication Date: Date Event ID: 1100 Task Category: Mailbox Move Level: Error Keywords: Classic User: N/A Computer: Computer Description: Mailbox move for 'User Mailbox' (GUID) has failed. Error code: -2147221233 MapiExceptionNotFound: Unable to copy to target. (hr=0x8004010f, ec=-2147221233) Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=82] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=170][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetPropsSpecific [7] Lid: 21921 StoreEc: 0x40380 Lid: 31418 --- ROP Parse Done --- Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=45] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=216][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetReceiveFolderTable [104] Lid: 31418 --- ROP Parse Done --- Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=69] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=208][latency=15] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetAllPerUserLtids [125] Lid: 17082 ROP Error: 0x8004010F Lid: 29793 Lid: 21921 StoreEc: 0x8004010F Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetAllPerUserLtids [125] Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: Property Tag Lid: 8660 StoreEc: 0x8004010F PropTag: Property Tag Lid: 43747 dwParam: 0xB Lid: 55653 StoreEc: 0x8004010F Lid: 2087 StoreEc: 0x8004010F Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x8004010F Lid: 25738 Lid: 18570 StoreEc: 0x8004010F Lid: 23370 StoreEc: 0x8004010F Lid: 24302 Lid: 32494 StoreEc: 0x8004010F Note
CAUSEThis issue occurs because a user’s mailbox has an invalid replication ID (REPLID). The REPLID cannot be found in the REPLID and GUID mapping table when the Exchange Mailbox Replication service tries to copy mailbox properties from the source to the target during the final synchronization. Therefore, a MapiExceptionNotFound exception is thrown, and then the move operation fails. RESOLUTIONTo resolve this issue, install the following update rollup: 2685289
(http://support.microsoft.com/kb/2685289/
)
Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2 STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information about move requests, go to the following Microsoft website: General information about move requests
(http://technet.microsoft.com/en-us/library/dd298174.aspx)
PropertiesArticle ID: 2698960 - Last Review: May 29, 2012 - Revision: 1.0
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