Symptoms
When you try to move mailboxes from one Microsoft Exchange Server 2010 mailbox database to another, some users’ mailboxes cannot be moved. Additionally, the following event is logged in the Application log on the Exchange Server 2010 Client Access server:
Log Name: ApplicationSource: MSExchange Mailbox ReplicationDate: DateEvent ID: 1100Task Category: Mailbox MoveLevel: ErrorKeywords: ClassicUser: N/AComputer: ComputerDescription:Mailbox move for 'User Mailbox' (GUID) has failed.Error code: -2147221233MapiExceptionNotFound: Unable to copy to target. (hr=0x8004010f, ec=-2147221233)Diagnostic context:Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=82]Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=170][latency=0]Lid: 23226 --- ROP Parse Start ---Lid: 27962 ROP: ropGetPropsSpecific [7]Lid: 21921 StoreEc: 0x40380 Lid: 31418 --- ROP Parse Done ---Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=45]Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=216][latency=0]Lid: 23226 --- ROP Parse Start ---Lid: 27962 ROP: ropGetReceiveFolderTable [104]Lid: 31418 --- ROP Parse Done ---Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=69]Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=208][latency=15]Lid: 23226 --- ROP Parse Start ---Lid: 27962 ROP: ropGetAllPerUserLtids [125]Lid: 17082 ROP Error: 0x8004010FLid: 29793 Lid: 21921 StoreEc: 0x8004010FLid: 27962 ROP: ropExtendedError [250]Lid: 1494 ---- Remote Context Beg ----Lid: 26426 ROP: ropGetAllPerUserLtids [125]Lid: 14164 StoreEc: 0xFFFFFA1D PropTag: Property TagLid: 8660 StoreEc: 0x8004010F PropTag: Property TagLid: 43747 dwParam: 0xBLid: 55653 StoreEc: 0x8004010FLid: 2087 StoreEc: 0x8004010FLid: 1750 ---- Remote Context End ----Lid: 26849 Lid: 21817 ROP Failure: 0x8004010FLid: 25738 Lid: 18570 StoreEc: 0x8004010FLid: 23370 StoreEc: 0x8004010FLid: 24302 Lid: 32494 StoreEc: 0x8004010F
Note
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Error code 0x8004010F means the MAPI_E_NOT_FOUND error.
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Error code 0x40380 means the MAPI_W_ERRORS_RETURNED error.
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Error code 0xFFFFFA1D means the JET_errColumnNotFound error.
Cause
This issue occurs because a user’s mailbox has an invalid replication ID (REPLID). The REPLID cannot be found in the REPLID and GUID mapping table when the Exchange Mailbox Replication service tries to copy mailbox properties from the source to the target during the final synchronization. Therefore, a MapiExceptionNotFound exception is thrown, and then the move operation fails.
Resolution
To resolve this issue, install the following update rollup:
2685289 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about move requests, go to the following Microsoft website:
