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FIX: "Access is denied" status error when you use a delegated user account to try to monitor services in Forefront Threat Management Gateway 2010
Article ID: 2701952 - View products that this article applies to.
Consider the following scenario:
In this scenario, you notice that the SQL Server (ISARS) and SQL Server Reporting Services (ISARS) services are running on the Report Server and that these services report the following status error:
Service status cannot be determined: Access is denied.
Note This same status error can be seen for the Email protection service if the service is being used on the array. Additionally, the following services display the same status error:
This problem occurs because Forefront Threat Management Gateway does not set the service permissions in such a way that the user account can query the status of the services.
To resolve this issue, install the hotfix package that is described in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/2689195/ )Rollup 2 for Forefront Threat Management Gateway (TMG) 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates