Article ID: 2703315 - View products that this article applies to.
Consider the following scenario:
Note This issue also occurs when the user installs other MUI packages for languages that use double-byte character set characters.
This issue occurs because the contact information that Lync 2010 sends to Outlook through Exchange Web Services (EWS) does not contain the character set (charset) information. Therefore, the Exchange server generates an incorrect charset when the server converts the text.
To resolve this issue, install the following cumulative update:
(http://support.microsoft.com/kb/2701664 / )Description of the cumulative update package for Lync 2010: June 2012
For more information about Lync 2010 integration, go to the following Microsoft website:
General information about Lync 2010 integrationFor more information about how to set Personal options, go to the following Microsoft website:
How to set Personal optionsFor more information about how to install MUI packages for Lync 2010, go to the following Microsoft websites:
How to install MUI packages for the 32-bit version of Lync 2010
How to install MUI packages for the 64-bit version of Lync 2010