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Handle leak in the MPEG-2 Video Decoder when you play videos multiple times in Windows Media Player in Windows 7Article ID: 2704372 - View products that this article applies to. On This PageSymptomsWhen you play videos multiple times in Windows Media Player on a computer that is running Windows 7, a handle leak occurs in the Microsoft MPEG-2 Video Decoder. Additionally, the handle count for Windows Media Player increases continuously. CauseThis issue is caused by an error in the MPEG-2 Video Decoder. A handle is created when you play a video, and the MPEG-2 Video Decoder does not release the handle immediately after it is created. Therefore, the handle count increases in proportion to the number of times that you play the video. ResolutionHotfix informationImportant This hotfix has been re-released to address an issue in which the digital signature on files produced and signed by Microsoft will expire prematurely, as described in Microsoft Security Advisory 2749655
(http://technet.microsoft.com/en-us/security/advisory/2749655)
.A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesTo apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1). For more information about how to obtain a Windows 7 service pack, click the following article number to view the article in the Microsoft Knowledge Base:976932
(http://support.microsoft.com/kb/976932/
)
Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry informationTo use the hotfix, you do not have to make any changes to the registry.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace a previously released hotfix.File informationThe global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.Windows 7 file information noteImportant Windows 7 and Windows Server 2008 R2 updates are included in the same packages.
For all supported x86-based versions of Windows 7Collapse this table
For all supported x64-based versions of Windows 7Collapse this table
StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
Additional file informationAdditional file information for Windows 7Additional files for all supported x86-based versions of Windows 7Collapse this table
Additional files for all supported x64-based versions of Windows 7Collapse this table
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