"STATUS_SHARING_VIOLATION" error message when you try to open a highly fragmented file on a computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 2707576 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a highly fragmented file on a computer that is running Window 7 or Windows Server 2008 R2. 
  • You open the file by using the IO_OPEN_PAGING_FILE flag, and then you close the file. 
  • You try to open the file again without the IO_OPEN_PAGING_FILE flag.
In this scenario, the NTFS file system does not open the file. Additionally, you receive an error message that resembles the following: 
STATUS_SHARING_VIOLATION

Note 
The problem also occurs when you open a highly fragmented file without the IO_OPEN_PAGING_FILE flag, and then you try to reopen the file by using the IO_OPEN_PAGING_FILE flag.

CAUSE

This issue occurs because the attribute list of a highly fragmented file that uses a file control block (FCB) is not cleared correctly when the file is closed.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 SP1
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.1.7600.212011,210,73627-Apr-201204:53x86
Ntfs.sys6.1.7601.219811,212,27227-Apr-201204:45x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.1.7600.212011,681,26427-Apr-201205:59x64
Ntfs.sys6.1.7601.219811,687,40827-Apr-201205:23x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntfs.sys6.1.7600.212013,553,13627-Apr-201204:41IA-64
Ntfs.sys6.1.7601.219813,556,20827-Apr-201204:25IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the NTFS file system, go to the following Microsoft websites:
General information about the NTFS file system
General information about how NTFS works
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_15d96396edd92a37aef1b66262ad76ca_31bf3856ad364e35_6.1.7600.21201_none_8994d45a3fc3b6f4.manifest
File versionNot applicable
File size692
Date (UTC)27-Apr-2012
Time (UTC)19:31
PlatformNot applicable
File nameX86_578fe82b20749904ebad6e1480778101_31bf3856ad364e35_6.1.7601.21981_none_09cfc64ea6d80827.manifest
File versionNot applicable
File size692
Date (UTC)27-Apr-2012
Time (UTC)19:31
PlatformNot applicable
File nameX86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.21201_none_a723804f971fa93d.manifest
File versionNot applicable
File size14,508
Date (UTC)27-Apr-2012
Time (UTC)05:17
PlatformNot applicable
File nameX86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.21981_none_a8b385d39486c16f.manifest
File versionNot applicable
File size14,508
Date (UTC)27-Apr-2012
Time (UTC)05:09
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_acfca2f37439f9590df46b0de65daf85_31bf3856ad364e35_6.1.7600.21201_none_86c380e67156201e.manifest
File versionNot applicable
File size696
Date (UTC)27-Apr-2012
Time (UTC)19:31
PlatformNot applicable
File nameAmd64_e4b3f2b7d2b8d8798fe11f980c39411e_31bf3856ad364e35_6.1.7601.21981_none_8bd1571f501fec2a.manifest
File versionNot applicable
File size696
Date (UTC)27-Apr-2012
Time (UTC)19:31
PlatformNot applicable
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.21201_none_03421bd34f7d1a73.manifest
File versionNot applicable
File size14,514
Date (UTC)27-Apr-2012
Time (UTC)06:22
PlatformNot applicable
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.21981_none_04d221574ce432a5.manifest
File versionNot applicable
File size14,514
Date (UTC)27-Apr-2012
Time (UTC)06:06
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_464b05465bca2d5159a3a08e92f2dd72_31bf3856ad364e35_6.1.7601.21981_none_5f424f700c5751d9.manifest
File versionNot applicable
File size694
Date (UTC)27-Apr-2012
Time (UTC)19:30
PlatformNot applicable
File nameIa64_4932daa638e2356f128a918ab545962a_31bf3856ad364e35_6.1.7601.21988_none_a7b46fdedeaa6991.manifest
File versionNot applicable
File size698
Date (UTC)05-May-2012
Time (UTC)13:29
PlatformNot applicable
File nameIa64_894d1ddec71d001975077a1ceee93c54_31bf3856ad364e35_6.1.7600.21208_none_dcd45e53cfe5e870.manifest
File versionNot applicable
File size698
Date (UTC)05-May-2012
Time (UTC)13:29
PlatformNot applicable
File nameIa64_c4e4d43b7631bde66ae3a3e9ee928ac0_31bf3856ad364e35_6.1.7600.21201_none_f318ea29e31a09e0.manifest
File versionNot applicable
File size694
Date (UTC)27-Apr-2012
Time (UTC)19:30
PlatformNot applicable
File nameIa64_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7600.21208_none_dd7f58a88d04f98b.manifest
File versionNot applicable
File size40,905
Date (UTC)05-May-2012
Time (UTC)08:57
PlatformNot applicable
File nameIa64_microsoft-windows-eventlog_31bf3856ad364e35_6.1.7601.21988_none_df0f5e2c8a6c11bd.manifest
File versionNot applicable
File size40,905
Date (UTC)05-May-2012
Time (UTC)08:48
PlatformNot applicable
File nameIa64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7600.21201_none_a7252445971db239.manifest
File versionNot applicable
File size14,511
Date (UTC)27-Apr-2012
Time (UTC)06:02
PlatformNot applicable
File nameIa64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.21981_none_a8b529c99484ca6b.manifest
File versionNot applicable
File size14,511
Date (UTC)27-Apr-2012
Time (UTC)05:59
PlatformNot applicable

Properties

Article ID: 2707576 - Last Review: June 13, 2012 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbqfe kbfix kbautohotfix kbhotfixserver kbsurveynew kbexpertiseadvanced KB2707576

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