"Please wait for the System Event Notification Service" error message when users try to log on or log off a terminal server that is running Lync 2010

Article ID: 2709670 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When users try to log on or log off a terminal server that is running a Microsoft Lync 2010 client, the Windows session stops responding.  Additionally, the users receive the following error message:
"Please wait for the System Event Notification Service"
Back to the top | Give Feedback

CAUSE

This issue occurs because the Lync 2010 client uses a legacy Windows API to obtain the Windows logon or logoff event notifications.
Back to the top | Give Feedback

RESOLUTION

To resolve this issue, install the following cumulative update.
2701664
(http://support.microsoft.com/kb/2701664/ )
Description of the cumulative update package for Lync 2010: June 2012
Back to the top | Give Feedback

REFERENCES

For more information about the ISensLogon interface, go to the following Microsoft website:
General information about the ISensLogon interface
(http://msdn.microsoft.com/en-us/library/windows/desktop/aa376860(v=vs.85).aspx)
Back to the top | Give Feedback

Properties

Article ID: 2709670 - Last Review: June 16, 2012 - Revision: 1.0
APPLIES TO
  • Microsoft Lync 2010
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2709670
Back to the top | Give Feedback

Give Feedback

 
Back to the topBack to the top