SSIS stops responding when a scheduled job starts in SQL Server 2008 R2 on a computer that is running Windows 7 or Windows Server 2008 R2

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Article ID: 2719306 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You install an instance of Microsoft SQL Server 2008 R2 Integration Services (SSIS) on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You use the Extract-Transform-Load (ETL) function or the Extract-Load-Transform (ELT) function in SSIS to prepare packages for data warehousing.
  • A scheduled job starts in SQL Server 2008 R2, and then SSIS starts.
In this scenario, SSIS stops responding. Therefore, the processes that use the ELT function or the ETL function are disrupted.

Cause

This issue is caused by a dead lock situation that occurs when the Heap32First function and the RtlAllocateHeap function are called by two threads at the same time.

Resolution

Hotfix information

Important This hotfix has been re-released to address an issue in which the digital signature on files produced and signed by Microsoft will expire prematurely, as described in Microsoft Security Advisory 2749655.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.1.7600.212561,293,64004-Jul-201221:33x86
Ntdll.dll6.1.7601.220441,293,10404-Jul-201221:24x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.1.7600.212561,746,86404-Jul-201222:28x64
Ntdll.dll6.1.7601.220441,740,16804-Jul-201222:15x64
Ntdll.dll6.1.7600.212561,297,23204-Jul-201221:33x86
Ntdll.dll6.1.7601.220441,296,20004-Jul-201221:24x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.1.7600.212562,786,79204-Jul-201221:11IA-64
Ntdll.dll6.1.7601.220442,784,74404-Jul-201221:20IA-64
Ntdll.dll6.1.7600.212561,297,23204-Jul-201221:33x86
Ntdll.dll6.1.7601.220441,296,20004-Jul-201221:24x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about SQL Server Integration Services, go to the following Microsoft websites:
General information about SQL Server Integration Services
General information about how to manage and deploy SQL Server Integration Service
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot Applicable
File size2,773
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameX86_0a97a959593f98de86db177b6eba69cc_31bf3856ad364e35_6.1.7600.21326_none_8b6d8ca851f36009.manifest
File versionNot Applicable
File size717
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameX86_15ebff733c98da32d8ee926acd38024b_31bf3856ad364e35_6.1.7600.21256_none_43e2e405db032c4f.manifest
File versionNot Applicable
File size693
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameX86_4841c649c0156404780c8f83061f858a_31bf3856ad364e35_6.1.7601.22044_none_62bd4c4288d696ba.manifest
File versionNot Applicable
File size693
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameX86_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.21256_none_595826aa7685c628.manifest
File versionNot Applicable
File size3,802
Date (UTC)04-Jul-2012
Time (UTC)22:00
PlatformNot Applicable
File nameX86_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.22044_none_5b47530873a5e375.manifest
File versionNot Applicable
File size3,802
Date (UTC)04-Jul-2012
Time (UTC)21:57
PlatformNot Applicable
File nameX86_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21326_none_849fb3a5a8a7e068.manifest
File versionNot Applicable
File size8,047
Date (UTC)14-Sep-2012
Time (UTC)19:02
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_13cf5b851287ddab4700bc5e6c67c4d9_31bf3856ad364e35_6.1.7600.21256_none_83ea7de67fc6fe77.manifest
File versionNot Applicable
File size697
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameAmd64_3cede4acf0bb2e311524f864c9f44447_31bf3856ad364e35_6.1.7601.22044_none_5749cc9a3c00dbea.manifest
File versionNot Applicable
File size697
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameAmd64_518ab37c7677431ec4079b198d961393_31bf3856ad364e35_6.1.7600.21256_none_62be6ff7de35ad53.manifest
File versionNot Applicable
File size1,036
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameAmd64_71f0abee680d425eb0eebd021e646ada_31bf3856ad364e35_6.1.7600.21326_none_fb6978b11e3ac968.manifest
File versionNot Applicable
File size721
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameAmd64_b9bf7bd1840221e158cb60a3506a89f1_31bf3856ad364e35_6.1.7601.22044_none_4621e509461cae2a.manifest
File versionNot Applicable
File size1,036
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameAmd64_cd1f052fe629cc9727ff293ed987b654_31bf3856ad364e35_6.1.7600.21256_none_2c402cd02ba91487.manifest
File versionNot Applicable
File size697
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameAmd64_def153c7a0e3ff571dcd2dd5fadb0b24_31bf3856ad364e35_6.1.7601.22044_none_acbbd89820f05f3d.manifest
File versionNot Applicable
File size697
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameAmd64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.21256_none_b576c22e2ee3375e.manifest
File versionNot Applicable
File size3,806
Date (UTC)04-Jul-2012
Time (UTC)22:50
PlatformNot Applicable
File nameAmd64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.22044_none_b765ee8c2c0354ab.manifest
File versionNot Applicable
File size3,806
Date (UTC)04-Jul-2012
Time (UTC)22:42
PlatformNot Applicable
File nameAmd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21326_none_e0be4f296105519e.manifest
File versionNot Applicable
File size8,049
Date (UTC)14-Sep-2012
Time (UTC)20:31
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size4,059
Date (UTC)17-Sep-2012
Time (UTC)10:49
PlatformNot Applicable
File nameWow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.21256_none_bfcb6c806343f959.manifest
File versionNot Applicable
File size3,566
Date (UTC)04-Jul-2012
Time (UTC)21:50
PlatformNot Applicable
File nameWow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.22044_none_c1ba98de606416a6.manifest
File versionNot Applicable
File size3,566
Date (UTC)04-Jul-2012
Time (UTC)21:38
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_5b82b746bea2e09a5cc69368a5b4250a_31bf3856ad364e35_6.1.7601.22044_none_f486ed13db486d0e.manifest
File versionNot Applicable
File size1,034
Date (UTC)17-Sep-2012
Time (UTC)10:48
PlatformNot Applicable
File nameIa64_afad1b654b711ce0c61f3cbd5d97962c_31bf3856ad364e35_6.1.7600.21256_none_63feeeee847feb31.manifest
File versionNot Applicable
File size1,034
Date (UTC)17-Sep-2012
Time (UTC)10:48
PlatformNot Applicable
File nameIa64_d22d938ec2c0d3be4966b0aaf09f64c0_31bf3856ad364e35_6.1.7600.21326_none_dec8608f13a73937.manifest
File versionNot Applicable
File size719
Date (UTC)17-Sep-2012
Time (UTC)10:48
PlatformNot Applicable
File nameIa64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.21256_none_5959caa07683cf24.manifest
File versionNot Applicable
File size3,804
Date (UTC)04-Jul-2012
Time (UTC)22:47
PlatformNot Applicable
File nameIa64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.22044_none_5b48f6fe73a3ec71.manifest
File versionNot Applicable
File size3,804
Date (UTC)04-Jul-2012
Time (UTC)22:39
PlatformNot Applicable
File nameIa64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21326_none_84a1579ba8a5e964.manifest
File versionNot Applicable
File size8,048
Date (UTC)14-Sep-2012
Time (UTC)20:30
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,947
Date (UTC)17-Sep-2012
Time (UTC)10:48
PlatformNot Applicable
File nameWow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7600.21256_none_bfcb6c806343f959.manifest
File versionNot Applicable
File size3,566
Date (UTC)04-Jul-2012
Time (UTC)21:50
PlatformNot Applicable
File nameWow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.22044_none_c1ba98de606416a6.manifest
File versionNot Applicable
File size3,566
Date (UTC)04-Jul-2012
Time (UTC)21:38
PlatformNot Applicable

Properties

Article ID: 2719306 - Last Review: October 10, 2012 - Revision: 3.0
Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2719306

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