Symptoms

Consider the following scenario:

  • You enable the Cluster Shared Volume (CSV) feature on a Windows Server 2008 R2-based failover cluster.

  • You try to enumerate the cluster disk resource by using the Windows Management Instrumentation (WMI) MSCluster_Disk class query.

  • Some CSV resources are in a failed state.

In this scenario, you may receive the following error message:

Element Not found (0x80070490)

Cause

The issue occurs because the Cluster WMI provider for the MSCluster_Disk class does not continue to process disk resources. This error is generated after the Cluster WMI provider does not retrieve the properties of a failed CSV resource.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 Service Pack 1 (SP1). Additionally, you must have the Cluster Shared Volume (CSV) feature installed.For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.22xxx

    Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Cluswmi.dll

6.1.7601.22013

542,208

07-Jun-2012

05:36

x64

Cluswmi.mof

Not applicable

76,752

06-Jun-2012

23:03

Not applicable

Cluswmiuninstall.mof

Not applicable

176

20-Nov-2010

03:54

Not applicable

Cluswmi.mfl

Not applicable

173,684

07-Jun-2012

05:41

Not applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Cluswmi.dll

6.1.7601.22013

887,296

07-Jun-2012

04:16

IA-64

Cluswmi.mof

Not applicable

76,752

06-Jun-2012

22:49

Not applicable

Cluswmiuninstall.mof

Not applicable

176

20-Nov-2010

03:39

Not applicable

Cluswmi.mfl

Not applicable

173,684

07-Jun-2012

04:08

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the MSCluster_Disk class, go to the following Microsoft website:

General information about the MSCluster_Disk classFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File name

Amd64_09d4fdc4ce99fa279531eb9e8638e364_31bf3856ad364e35_6.1.7601.22013_none_685b28edc70a4faa.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_16ee61c2b425f1f88e4fe61389538bf5_31bf3856ad364e35_6.1.7601.22013_none_814079b8e2d0dc11.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_1d3186f2aa9e302937cb81c8123932c7_31bf3856ad364e35_6.1.7601.22013_none_b95e4b3a9d4b66fe.manifest

File version

Not applicable

File size

728

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_20b1a718b288b1f0eededc9f7f58137a_31bf3856ad364e35_6.1.7601.22013_none_000988784cf264d4.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_23920b660b10dcfeec57bc0190273ea9_31bf3856ad364e35_6.1.7601.22013_none_ce3fe55cc4c708b3.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_255d46d5a829f679d14603d5a33299fa_31bf3856ad364e35_6.1.7601.22013_none_fed9bdacc98d211a.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_2b7312fb1aaca28c6af5e06f6270cf95_31bf3856ad364e35_6.1.7601.22013_none_16a2ec1b05499684.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_2c5bca4f7c59c18233380ffcc00067b8_31bf3856ad364e35_6.1.7601.22013_none_e418c3ba77d2d738.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_2d80d8a592d34aa82ec4072070041c26_31bf3856ad364e35_6.1.7601.22013_none_d00728d2e36b8eea.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_3167baef5efd66d794a4932352e78988_31bf3856ad364e35_6.1.7601.22013_none_9fd257c92cb86deb.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_3c214e17f825f86ff1a4a92d053c38da_31bf3856ad364e35_6.1.7601.22013_none_9672f27f1c58c054.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_3c7a5b9e973554381cddfcbd3a81d157_31bf3856ad364e35_6.1.7601.22013_none_1bba13868ab63256.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_4266f5c868e8951d26ebce4026c69737_31bf3856ad364e35_6.1.7601.22013_none_ed52de8bad505b56.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_47fe9daecc4f86a2fc26e3dcb1e605d6_31bf3856ad364e35_6.1.7601.22013_none_362ace0c60afffe3.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_5317e8c800557872d6f458e45d6429f8_31bf3856ad364e35_6.1.7601.22013_none_44d2f5a99da88b14.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_55f54f1d051b4fa26b780d9dd6ccb1b8_31bf3856ad364e35_6.1.7601.22013_none_2c7454131376b616.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_5b07c5ac82d43541e149c5e61ad86012_31bf3856ad364e35_6.1.7601.22013_none_d3adbd97b42b957c.manifest

File version

Not applicable

File size

715

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_5bda9b3938888ff12bad94bfb56ffab2_31bf3856ad364e35_6.1.7601.22013_none_390542cd9f4ba9a3.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_63b7e971561113b44ee448fbb8602589_31bf3856ad364e35_6.1.7601.22013_none_68ae333796e11429.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_6d74bc6760be7453ebe8977cecc73f05_31bf3856ad364e35_6.1.7601.22013_none_4738307cc1ae4b9b.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_7613144ef42d70a58193783ebe54ba24_31bf3856ad364e35_6.1.7601.22013_none_f2fefe884045729d.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_78c60d80d5e139323ceaecb8b3f35cf0_31bf3856ad364e35_6.1.7601.22013_none_526a0a6392068170.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_8d70632dc312f9abf568188df97f569f_31bf3856ad364e35_6.1.7601.22013_none_d3eedd643d60f3b1.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_9f43674fe6934bcf8772129a340b7aa0_31bf3856ad364e35_6.1.7601.22013_none_2bd3423a685d9358.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_a05acda769d77f3711862e7fff8161e0_31bf3856ad364e35_6.1.7601.22013_none_0f312cb87ff5f838.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_a23660885e34270cac0bbece1cb3be67_31bf3856ad364e35_6.1.7601.22013_none_4fefb3f0689f8c1d.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_b7312b24591fab4de768162018554f4d_31bf3856ad364e35_6.1.7601.22013_none_407c2139f7184f07.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_cb61dc4ee152f6b0363bf594702d59e2_31bf3856ad364e35_6.1.7601.22013_none_94a499b485cb34c7.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_d933420795e9af4b9a04e34d4b41e709_31bf3856ad364e35_6.1.7601.22013_none_7d72648a0458d313.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_da6347a6207cb5c91aa841414a0b30cc_31bf3856ad364e35_6.1.7601.22013_none_ba879a43d9b580dc.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_e0a4b0f09d3ebe9dadb8e7bcf0c63ced_31bf3856ad364e35_6.1.7601.22013_none_4ea2253d11b9a1fd.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_ec9cc1f33ad1e787543cc5a03ce4a8c1_31bf3856ad364e35_6.1.7601.22013_none_a483f33e4b8e25ff.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_ed139fec5505af4302779fc602553793_31bf3856ad364e35_6.1.7601.22013_none_ef839e51fda30e89.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_ee8af51d35caf910fc894eb41750602e_31bf3856ad364e35_6.1.7601.22013_none_4cfdec2aa078b55a.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_f27382ea8671d74be85a038a8590e898_31bf3856ad364e35_6.1.7601.22013_none_3b4aa1fefa02c418.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_f5b2ce0b9608f8ca56629d9c667441d8_31bf3856ad364e35_6.1.7601.22013_none_a9ebb8a110cf877a.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_fe64861d115b002fdd55a83e2fb40aa4_31bf3856ad364e35_6.1.7601.22013_none_e1e06704eb603890.manifest

File version

Not applicable

File size

723

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Amd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22013_none_1b1e2255cf8fa2e8.manifest

File version

Not applicable

File size

6,668

Date (UTC)

07-Jun-2012

Time (UTC)

06:53

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_0c33530a7b8ef3b696e1dd604917d70a_31bf3856ad364e35_6.1.7601.22013_none_26ca9d4fdc10db2b.manifest

File version

Not applicable

File size

721

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_0ece88f6d08998064944fa31be2f3d48_31bf3856ad364e35_6.1.7601.22013_none_b6247a750c45e44f.manifest

File version

Not applicable

File size

721

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_0f2fa8749fadedc12fa52acb52bcdfd4_31bf3856ad364e35_6.1.7601.22013_none_401dea15fbc43f45.manifest

File version

Not applicable

File size

721

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_2c5179d0901b28a0b8096c7ff8794d3f_31bf3856ad364e35_6.1.7601.22013_none_709d749485f5e786.manifest

File version

Not applicable

File size

721

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_5d327321aaaa68ec3a6ce401aa985164_31bf3856ad364e35_6.1.7601.22013_none_ce5d56e870e6b151.manifest

File version

Not applicable

File size

721

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_becd8ad942d6aacf6627b95c5363b9d3_31bf3856ad364e35_6.1.7601.22013_none_d48d69a117babb5c.manifest

File version

Not applicable

File size

721

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_c8d0ba87d85cdedf6b906271225f95b3_31bf3856ad364e35_6.1.7601.22013_none_7a383d307e90fa69.manifest

File version

Not applicable

File size

713

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_db04546d015b1f24c2cf0736f10873b2_31bf3856ad364e35_6.1.7601.22013_none_deca4dbb98f71469.manifest

File version

Not applicable

File size

721

Date (UTC)

07-Jun-2012

Time (UTC)

18:01

Platform

Not applicable

File name

Ia64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22013_none_bf012ac817303aae.manifest

File version

Not applicable

File size

6,666

Date (UTC)

07-Jun-2012

Time (UTC)

05:58

Platform

Not applicable

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.