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An update is available to enable Lync 2010 for iPad and Lync 2010 for iPhone to display the Inactive presence status after 5 minutes in an idle state

Article ID: 2721077 - View products that this article applies to.

Introduction

This article describes an update that enables Microsoft Lync 2010 for iPad and Microsoft Lync 2010 for iPhone to consume the new Inactive token from the Lync Server 2010 Mobility Service. After the update is applied, the presence status is displayed as Inactive when you letthe Lync client spend 5 minutes in an idle state after you set the presence status to Busy.

MORE INFORMATION

To apply this change, install the following cumulative update:

For Lync 2010 for iPhone:

2721062

(http://support.microsoft.com/kb/2721062/ )

Description of the cumulative update package for Lync 2010 for iPhone: June 2012

For Lync 2010 for iPad:

2709412

(http://support.microsoft.com/kb/2709412/ )

Description of the cumulative update package for Lync 2010 for iPad: June 2012

Note To enable this update, the environment administrator must install the update that is mentioned in Microsoft Knowledge Base (KB) article 2703338 on the server.

For more information about the update on the Mobility service on the server, click the following article number to view the article in the Microsoft Knowledge Base:

2703338

(http://support.microsoft.com/kb/2703338/ )

Presence status on certain Lync 2010 mobile clients is updated to "Inactive" instead of "Away" after 5 minutes in the idle state

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.