FIX: "Could not open embedded Powerpivot data" error when a non-administrator user starts SQL Server 2012 PowerPivot for Excel 2010

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Article ID: 2721122 - View products that this article applies to.
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Microsoft distributes Microsoft SQL Server 2008 R2 Service Pack 1 (SP1) fixes in one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security updates that were included with the previous SQL Server 2008 R2 Service Pack 1 (SP1) update release.

Symptoms

Consider the following scenario:
  • A user installs Microsoft SQL Server 2012 PowerPivot for Microsoft Excel 2010 on a computer that is running Windows XP or Windows Server 2003. The user is not a member of the Administrators group on the computer.
  • The user tries to start the PowerPivot for Excel add-in.
In this scenario, an error message that resembles the following is displayed intermittently: 
Embedded Analysis Services Engine: Could not open embedded Powerpivot data.

Cause

This issue occurs because the embedded PowerPivot engine incorrectly checks for the SeIncreaseBasePriorityPrivilege permission. By default, a regular user does not have SeIncreaseBasePriorityPrivilege permission. Therefore, an error is generated.

Note The SeIncreaseBasePriorityPrivilege permission lets a user raise the scheduling priority of a process and increase the working set of the process. This speeds up execution of the process. 

Resolution

To resolve this issue, apply the cumulative update on a computer that has SQL Server 2012 PowerPivot for Excel 2010 installed.

Cumulative update information

SQL Server 2012

The fix for this issue was first released in Cumulative Update 2. For more information about how to obtain this cumulative update package for SQL Server 2012, click the following article number to view the article in the Microsoft Knowledge Base:
2703275 Cumulative update package 2 for SQL Server 2012
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2692828 The SQL Server 2012 builds that were released after SQL Server 2012 was released

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Workaround

To work around this issue, use one of the following methods.

Method 1

Grant the user the SeIncreaseBasePriorityPrivilege permission.

Method 2

Add the user to the Administrators group on the computer that encounter the issue which is described in the "Symptoms" section. 

References

For more information about PowerPivot for Excel, go to the following MSDN website:
General information about PowerPivot for Excel
For more information about how to download SQL Server 2012 PowerPivot for Excel 2010, go to the following MSDN website:
How to download SQL Server 2012 PowerPivot for Excel 2010

Properties

Article ID: 2721122 - Last Review: November 19, 2012 - Revision: 2.0
Applies to
  • Microsoft SQL Server 2008 R2 PowerPivot for Microsoft Excel 2010
Keywords: 
kbtshoot kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2721122

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