Article ID: 2723674 - View products that this article applies to.
After you start the client connector on client computer, you may receive the following error message:
Note This problem may continue to occur even after you restart the computer multiple times.
Cannot connect the computer to the server because either another software installation is in progress or, the computer has a restart pending. Either complete the installation process, or, restart the computer and try to connect it again.
Note This issue occurs on the client computer when connecting to the server in the Applied To section. The resolution steps should be performed on the client computer.
This problem may occur because an earlier software installation on the client computer has left the computer in a restart pending state, and restarting the computer does not clear the state.
Important To fix this problem, first restart the computer.
If the restart does not fix the problem, and you want us to fix this problem for you, go to the "Fix it for me" section. If you would rather fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for meTo fix this problem automatically on client computer, click the Fix this problem link under the "Enable this fix" heading. Then, click Run in the File Download dialog box, and follow the steps in the wizard.
Collapse this tableExpand this table
Let me fix it myselfTo fix this problem yourself on the client computer, follow these steps: